Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.6/5 stars based on 9,873 Reviews
josephine M.
port saint lucie, florida
jeanne V.
delray beach, florida
"A consultant arrived in the morning and then in the heat of the afternoon Brian and Edel arrived and installed my New air conditioned. They worked dilegently up in a VERY hot attic to accomlish this."
mrs nierenberg N.
palm beach gardens, florida
mrs wright W.
fort pierce, florida
mrs ley L.
west palm beach, florida
"We were very happy with the service provided this past Wednesday."
mr kaufman K.
boca raton, florida
mrs quinn Q.
delray beach, florida
"Very prompt & service was professional"
mrs gerstein G.
palm beach garden, florida
"Scott is excellent our system is running very well and he makes sure all out lights and needs are up to date"
sam J.
boca raton, florida
carolina S.
riviera beach, florida
"Very satisfied service."
christian A.
boyton beach, florida
mr gans G.
jupiter, florida
mr george D.
royal palm beach, florida
"Response was quick and efficient to my complaint. Condition corrected."
peter L.
jupiter, florida
mr goldstein G.
west palm beach, florida
mrs crocitto C.
okeechobee, florida
"liked the Technician good job"
mrs marie tranzillo T.
riviera beach, florida
"I was never given a filter. Had a nice young man come in about a noise I was hearing.and asked him when the filter should be changed and he said there is no filter kn unit. Called about making an appointment and was hu g up on"
jayne M.
jupiter, florida
"Technician Matt is extremely professional and Really understands the job he is doing.. I have specifically asked for him as he is very thorough with all that needs to be done."
don M.
royal palm beach, florida
"Prompt, knowledgeable and concerned about our issue."
audrey M.
palm city, florida
"Done business with you for 20 years and you are the best."
marcus M.
lake worth beach, florida
"Your company provides quick and reliable service at a reasonable price."
mrs pozner P.
boca raton, florida
"I got an appointment quickly & the service man was knowledgeable & helpful"
mr pernie P.
plantation, florida
jo M.
greenacres, florida
"Have used Service Experts for a number of years."
roberta V.
north palm beach, florida
"Though I have a brand new system, it is dysfunctional and I am waiting on a repair notification."
domingos N.
palm beach gardens, florida
"How quickly and professionally answer to a call"
mr fraiser F.
boynton beach, florida
"Late evening service call."
mr ayestas A.
miramar, florida
mrs corcoran C.
davie, florida
"Team showed up 1/2 hour late (10:30 when apptment was for 8-10) No one called ahead of time to let me know. Had to call office to see if and when they were coming. Person I spoke to said they would call me-they didn't". Not so much lately, but it seems like in the past the service people were always trying to sell you something"
russell R.
singer island, florida
"Good service technicians."
mrs lehman L.
jupiter, florida
"Techs were polite and helpful with any questions I had."
mrs gaulke G.
west palm beach, florida
"The coils outside unit are completely dirty Have not been cleaned ever"
mr rohn R.
ft lauderdale, florida
"Service tech very good and did a good job, hopefully the pending item will be taken care of"
mr christie C.
wellington, florida
"Reliable service appointments, skilled techs"
mrs mizrahy M.
tamarac, florida
"pleasant guy , very nice"
mr phillips P.
delray beach, florida
"Zach showed up as promised. Performed the repair and the semi annual service on both units. Did an outstanding job. Systems operating perfectly."
mr signer S.
west palm beach, florida
"Exceptional tech knowledge"
linda H.
jupiter, florida
mrs kittisupt K.
west palm beach, florida
"I have always regarded your company with high praise and respect until my last service call. The tech could not come until the next day and I had called at 9:00 PM the day before. The air conditioning kept shutting off after a few mins of working. I called your company and they said they were unable to send someone until the next day by 11:00 AM I had no air conditioning only the fans in the house were working."
felicia P.
lake worth, florida
"THE INSTALLERS WERE FRIENDLY, ON TIME, WORKED CAREFULLY AND KEPT EVERYTHING CLEAN."
elizabeth T.
west palm beach, florida
"The tech was very polite and found the problem quickly. the part is on order waiting to be installed. He called later that day to find out if what he did until the part arrives is working."
jean G.
wellington, florida
marybeth S.
royal palm beach, florida
"The tech. was on time, did his work meticulously, and found a problem and called his superior and got a solution. He was neat and answered my questions as best he could."
mr stark S.
port st lucie, florida
"The technician James was outstanding very personable knowledgeable and professional"
mrs edwards E.
lake worth, florida
"Good service"
david V.
boca raton, fl 33433, florida
"never received air filters that were ordered during previous visit months ago."
mr barfield B.
fort lauderdale, florida
"I have a long history of satisfaction with this company."
pynn P.
west palm beach, florida
robin G.
port st lucie, florida
"Jeff and James are great technicians and always take care of problem"
mrs wayne W.
southwest ranches, florida
"Technician is respectful and professional. I received a call that I was next to be seen by the technician. However, I didnt receive a reminder call or message prior the appointment day. My appointment was made months in advance. So ax reminder wouldve been appreciated."
mrs ugarte U.
west palm beach, florida
"Courteous Knowledgeable"
mrs desjardin D.
west palm beach, florida
"They were on time ,did a great job."
eric R.
boynton beach, florida
"The technician was prompt, professional and completed the maintenance check perfectly."
mrs henry H.
west palm beach, florida
"I needed a new air conditioning unit and Claude Briscan came to give me an estimate. I have been a Service Experts customer for over 30 years and this is the second time I have dealt with Mr. Briscan. He thoroughly explained my options and came to inspect the work on the day of installation. He found two things that he wanted to upgrade. I continue to be very pleased with my Service Experts experience."
mr zimmerman Z.
stuart, florida
genevieve A.
loxahatchee, florida
mr spencer S.
port st lucie, florida
mr lazenby L.
hobe sound, florida
"I believe they are trying to sell me a new ac unit. I'm going to shop around before I do anything."
mr bufe B.
lake worth, florida
"Honest and knowledgeable"
ms rizzo R.
lake worth, florida
"Timely service"
danziger D.
west palm beach, florida
"We call with a problem n you come out pretty fast"
mrs douponce D.
palm beach gardens, florida
"Ive been a customer for 20years and their level of service is excellent."
allen V.
port saint lucie, florida
"I am not satisfied with this company your contact is of no-good I am in a house which is 90degree for five days ."
jamieson H.
lake worth, florida
"The receptionist was very courteous and professional. The technician was very knowledgeable and friendly, he explained everything that was going on with my AC in a way that was easy to understand. He was very cautious and caring in all that he does. I really was comfortable with his diagnosis and the repairs he effected."
mrs williams W.
plantation, florida
mr link L.
wellington, florida
"Jason does a thorough job. Hes on time and cordial."
michael H.
lake worth, florida
"Never any issues obtaining assistance with any problems that may arise."
mrs gradomski G.
lake worth, florida
"Problem was fixed."
mr manoogian M.
jupiter, florida
"Fast, quality service"
barbara A.
jupiter, florida
mr warner W.
palm beach gardens, florida
"Service was easy to schedule and the service man quickly found and resolved the A/c unit issue."
mr ingram I.
jupiter, florida
"Prompt, professional service"
john D.
port st lucie, florida
"The technician was very clean knowledgeable and friendly"
john W.
tequesta, florida
susan H.
delray beach, florida
"Technician was Excellent"
joel K.
delray beach, florida
"Arthur, the service person, was terrific. But when I called on Thursday at about 1 pm the telephone answerer told me I could expect a call from service to let me know when he would come. I called again at 3, 5, and 7pm...to no avail. The telephone voice said she was not allowed to contact technician on the job . The next day Arthur could not understand why she hadn't contacted someone and let me know the status. A technician called at 9:30 pm. I would not permit entry at that hour."
william E.
deerfield beach, florida
"Quick thorough and polite"
mr gross G.
hillsboro beach, florida
"Service techs are professional, nice, courteous and knowledgeable."
mr zanca Z.
lake worth, florida
mrs barnes B.
palm city, florida
"On time, knowledgeable, informative"
mr lemkey L.
palm beach gardens, florida
"They respond quickly and do quality maintaince on air conditioning systems."
ann M.
lake worth, florida
heather B.
north palm beach, florida
"They diagnosis provided was incorrect. The technician reported faulty parts, when in fact the connection to the parts was faulty."
eunice M.
boynton beach, florida
"If you check your records.I have been with your company quite a number of years."
mrs bello B.
singer island, florida
"came on time and efficient"
stuart N.
lake worth, florida
"Great service"
alma L.
west palm beach, florida
"Was told a part would be available in 1-2 days which then turned into 10 days. No communication from customer service and kept getting the run around as to when the part would arrive. One customer service person, after explaining that I have elderly and immunocompromised persons at home told me that maybe I need to go with someone else, which I did."
mr leroy L.
west palm beach, florida
mr smith S.
fort lauderdale, florida
stewart G.
boca raton, florida
jay R.
jupiter, florida
mrs marie tranzillo T.
riviera beach, florida
"I dont feel that I was given enough information as to yhe running and maintenance of the AC. Just wanted me to get a service for Two hundred a month."
mr norris N.
boynton beach, florida
mrs sweet S.
boynton beach, florida
bonnie W.
palm beach gardens, florida
"Knowledge service man, very thorough"
mrs glazer G.
boynton beach, florida
david S.
port saint lucie, florida
mr opatosky O.
jupiter, florida
mr mills M.
port st lucie, florida
"Had your service for years happy with it"
corinne K.
boynton beach, florida
"customer service is important."
mr fischer F.
royal palm beach, florida
"Great fast service and fixed my a/c problem I was having."
gary M.
davie, florida
"Your quote came in much higher than everyone else (3+ companies) and basically was yeah we dont replace any parts we just install new units for $5,500 each, thatll be $30 please. The employees that came out were great however"
marcia G.
plantation, florida
"Your technician was very polite and gave excellent service, answering all my questions and fixing the problem with the air conditioning unit with great efficiency."
mrs barbara N.
royal palm beach, florida
ralph (rafael) M.
lake clarke shores, florida
"Well trained technicians. Company honors its service plans contracts. The plans offered in the past have been excellent for the benefit of the customer. Customer service reps on the phone are prompt and very courteous"
mr sullivan S.
lake worth, florida
"I received prompt service, however the repair is not complete we are waiting on the part."
kathleen M.
wellington, florida
"Zach was excellent! Great customer service, professional and friendly."
mr spetter S.
jupiter, florida
albert Z.
lake worth, florida
"After my initial call, a technician was here and took care of my issues. Also very polite and courteous."
mr bonin B.
boca raton, florida
"the technician was very professional and did a complete check on my equipment."
steve V.
margate, florida
"I have recommended your team to several friends and coworkers"
mr murphy M.
jupiter, florida
ethel H.
riviera beach, florida
"Everything was excellent"
mr alexander A.
royal palm beach, florida
"Reasonable and professional."
mr myers M.
wilton manors, florida
"would have given a 10 if it was resolved the first call, instead of the 2nd call the next day"
mr hatcher H.
lake worth, florida
"the guy serviiceing my a c new what he was doing and answered all my questions"
mrs pentecost P.
west palm beach, florida
"customer service is very good."
mr huff H.
cooper city, florida
mrs castillo C.
hollywood, florida
"Professional, timely and very nice."
mrs chamberland C.
palm beach gardens, florida
"Came on time,found the problem,fixed it and finished."
mrs graham G.
miramar, florida
"In all of the years (10+) we have been customers of Service Experts, not until yesterday did a technician ever arrive at our house on the phone AND remain on the phone through the duration of the service. He did not provide his name and he asked no questions. The technician also did not follow-up on the notes from the last visit which indicated that there was an issue with our system. His behavior was so off-putting and unexpected, we didn't really know what to say. At our rental property, the tenants have shared in the past that they felt that the technicians pretended to do work. Yesterday the technician was not professional and we will be re-thinking our AC service company."
mrs suellen M.
jupiter, florida
james S.
jupiter, florida
"Your 24/7 service isnt 24/7. Im paying for it. Not getting it"
mr martin M.
lake worth, florida
"Excellent work, very responsive when issues arise. skilled employees"
mr carroll C.
west palm beach, florida
"Great, thorough, excellent a/c tech; covered everything and then some."
mr browning B.
delray beach, florida
"Prompt, reliable, good techs that are knowledgeable"
mrs boucher B.
loxahatchee, florida
mr jones J.
jupiter, florida
"Good customer service"
josh W.
boynton beach, florida
"They came out the same day and did not have any gimmicks. They fixed the issue and were nice and Nirmal."
gary H.
coral springs, florida
"No company is perfect. I have had some issues that took very long to resolve."
jeff S.
west palm beach, florida
callahan C.
fort lauderdale, florida
maria R.
belle glade, florida
"good workmanship"
meyers M.
lake worth, florida
"Technician was knowledgeable and fixed the problem quickly."
mr davidson D.
margate, florida
mr merriam M.
palm beach gardens, florida
"The technicians were top notch and knew our system and also the details of our plan."
mr romero R.
royal palm beach, florida
"Schedule appointment service and technician service were outstanding. Administration service needs improvement. My service has been done two days ago and still did not received in my email the receipt of my payment."
mrs valenciano V.
lake worth, florida
"very helpful"
mrs mandell M.
ft pierce, florida
"- this time they were later than usual - normally right on time. But one never knows what delays them on earlier jobs."
brandon P.
boca raton, florida
"Knowledgeable and professional employees."
mrs denucci D.
delray beach, florida
mrs colon C.
palm beach gardens, florida
douglas N.
west palm beach, florida
"For the most part Service Experts does good"
mr shepherd S.
jupiter, florida
richard K.
palm beach gardens, florida
mr alexander A.
juno beach, florida
robert M.
palm beach gardens, florida
mrs blanco B.
delray beach, florida
kevin P.
miramar, florida
mr james J.
palm beach gardens, florida
"No one called before coming....."
richard M.
port st lucie, florida
mrs scordato S.
boynton beach, florida
fetch P.
fort lauderdale, florida
"Air conditioning is not cooling. It was working perfectly fine till techniquen came to do quarterly maintenance"
andrew M.
west palm beach, florida
"reliable and reasonably priced. winning combo."
mrs yveline M.
fort lauderdale, florida
"You always fix my problems and answer my questions"
theresa H.
belle glade, florida
"Service was great. Technician was polite and knowledgeable"
tj T.
lake worth, florida
"On-time, knowledgeable, and extremely friendly."
mr sutofsky S.
west palm beach, florida
"Great service"
william W.
tequesta, florida
pat R.
jupiter, florida
"Very prompt and efficient."
edwin C.
palm beach gardens, florida
janice R.
wellington, florida
"Prompt, helpful and knowledgeable."
joann C.
palm beach garden, florida
joyce M.
palm beach gardens, florida
patrick C.
hypoluxo, florida
"The technician did a thorough job and answered all of my questions completely and performed all of the requests that I made. He even fixed the outside discharge tube which was leaking near the foundation which no other service people had done. I highly recommend him. Pat Castelluccio"
mrs kaufman K.
boca raton, florida
"Technican was great"
mr bartels B.
wellington, florida
"Response time was excellent. Service tech was outstanding and overall service was great."
susan H.
coral springs, florida
"I am very happy with Service Experts. I have an elderly mother with health conditions that would become disastrous should she not have air conditioning. Thank you for peace of mind for her and me, her daughter."
mr garcia G.
boca raton, florida
todd R.
jupiter, florida
"Because you did a great job."
mr novicoff N.
boynton beach, florida
"No reflection on tech...but this is the 4th time I had this problem. Advantage program says 24/7 service and priority service. I did not get either"
mrs rizzo R.
boynton beach, florida
mr blum B.
jupiter, florida
"Professional, courteous, punctual, friendly, good attitude...way to go!"
mr hattwick H.
west palm beach, florida
"He was on time, gave a clear diagnosis, resolved the problem quickly and was very friendly."
wilmann G.
palm beach gardens, florida
mrs zak Z.
port st lucie, florida
"Nothing was done. Tech removed cover, switched off blue lights and said it was thermostat. After leaving I noticed he had neglected to switch blue lights back on."
mrs lassoff L.
boca raton, florida
"The tech was at my home 9:45pm and he fixed my problem quickly!"
mr seidenberg S.
boynton beach, florida
ronald S.
boca raton, florida
"good service, excellent technician"
ilvar V.
west palm beach, florida
"Fast and good servicenice crews"
mr mislowsky M.
west palm beach, florida
"Good tech and service"
dariluz F.
margate, florida
"I have been using Service Experts since 2012 or prior. So this must mean something."
mr lamonica L.
oakland park, florida
"As usual, highly professional from calling for an appointment to performing the work needed to keep my A/C in tip top shap."
hilario I.
weston, florida
mr spitalli S.
palm beach gardens, florida
cheryl D.
west palm beach, florida
sonny S.
west palm beach, florida
carolina S.
riviera beach, florida
"The technician came same day when we called and solved the problem efficiently and effectively."
anita M.
north palm beach, florida
"Very professional. Got here - went right to work - and successfully completed the job. Excellent team"
susan S.
west palm beach, florida
alan K.
lake worth, florida
"Quick and efficient resolution of our problem."
mrs schrab S.
west palm beach, florida
"Arrived at time scheduled. Courteous."
nancy R.
palm beach gardens, florida
"Service tech was on time, professional and knowledgeable."
mr moccia M.
boynton beach, florida
"Very professional"
lois V.
palm beach gardens, florida
"Great service. Polite and knowledgeable"
mr tikotsky T.
hollywood, florida
"Terrible service, will be hiring people to leave bad reviews and dispute charges on my credit card"
dr. rebecca H.
jupiter, florida
"He was very efficient and professional."
anderson A.
jupiter, florida
"Service rep was very knowledgeable, on time, polite, very helpful answering my questions and was clearly an expert about the unit."
mrs bestwick B.
indiantown, florida
"Tech was friendly, helpful and was able to diagnose and explain the issue in a way that was understood."
mr soni S.
jupiter, florida
"Technician Didnt diagnosed the issue. Still error code kept coming and water was dripping in drain tray. Technician didnt mention anything about clogged drain pipe but mentioned that if lights are old and each cost 200 dollars We cleaned clogged drain pipe next day which resolved water hitting drain tray."
katherine M.
jupiter, florida
mr gillman G.
lake worth, florida
pam L.
lake worth, florida
mr morales M.
west palm beach, florida
mrs gruskos G.
lake worth, florida
mr garcia G.
jupiter, florida
"Always prompt and good service"
mr gallagher G.
lake worth, florida
"The service tech was great ! He explained everything, and was very courteous !"
mr richardson R.
rivera beach, florida
"No comment"
mrs abernethy A.
north palm beach, florida
"ontime,friendly,neat,efficient, arthur handled the checkup and reported no problems."
melvyn L.
plantation, florida
"Technician was very professional and friendly"
mrs tesorero T.
jupiter, florida
"Quick , on time, knowledgeable, friendly and could understand him."
mr liszewski L.
fort lauderdale, florida
matsuda M.
palm beach gardens, florida
"Braking ceiling after cleaning is not good. Also on the floor Dropped paint here there."
ron P.
jupiter, florida
"My attic has been refinished. Tech had trouble blowing out the drain line. He blew it out in reverse blowing out white algae over a 10 foot square area of my attic which he did not clean up. Now this algae is stuck to every thing in the area.."
kerry cameron C.
west palm beach, florida
mrs nye N.
palm springs, florida
"On time, courteous, answered questions, did not rush."
blandine J.
miramar, florida
"Had to call in twice and still did not receive any visit ir service."
david S.
port saint lucie, florida
"Technician kept us informed. Friendly and answered all our questions"
adrienne P.
lake park, florida
"Excellent & well done service job told by my tenants. ??"
carol M.
jupiter, florida
mrs jones J.
north palm beach, florida
mr castagna C.
juno beach, florida
joe A.
west palm beach, florida
"Your tech Jeff Johns is an excellent tech. Your tech Jeff Johns is a very good tech. Gave good answers to my questions."
mr panfil P.
lake park, florida
"I don't think the tech checked the capacitor or the refrigerent, he was done too quickly and no gages visible. And I did mnot sign the work order."
mr van kalken K.
palm beach gardens, florida
dr streichenwein S.
west palm beach, florida
james S.
canal point, florida
"Lawrence has serviced my equipment for many years and always goes above and beyond to do the best job possible."
mrs grosskopf G.
lake worth, florida
jane and ralph G.
stuart, florida
"very courteous and professional"
sandra V.
west palm beach, florida
"He did everything needed to resolve our inspection issues and was very friendly and helpful during the visit."
alan L.
west palm beach, florida
"Quick response to problem. Given diagnosis. Took at least temporary care of the problem. Plan follow up."
ms. shirley J.
west palm beach, florida
"Lawrence knew what his job entails !"
mr lancz L.
boynton beach, florida
mr tulko T.
hobe sound, florida
mrs keen K.
palm beach gardens, florida
edwin L.
belle glade, florida
"Zach always does a thorough job and takes the time to answer all of our questions."
mrs hughes H.
lake worth, florida
"Excellent service as always. Never worry about a problem creeping up with your crew at the helm!"
mr harris H.
lake worth, florida
"Good repair man"
mrs davis D.
hobe sound, florida
"problem was solved."
mrs rivera R.
greenacres, florida
michael R.
palm beach gardens, florida
ernesto C.
delray beach, florida
mr lemkey L.
palm beach gardens, florida
"Scott helped on.trouble shooting, thermostat equipment limitations, and WI-FI connection in a professional manner."
rebecca A.
vero beach, florida
"He was knowledgeable and efficient, gave good advice and other services for me to think about.. like a new duct work"
kevin M.
palm beach gardens, florida
mr schwartz S.
palm beach gardens, florida
"BRIAN, Was courteous, respectful and extremely knowledgeable. I was comfortable and felt no pressure as I have in the past. He went about his business and did his job."
mrs benavides B.
palm beach gardens, florida
"James Obrien arrived promptly and was very knowledgeable about the equipment ."
mr vaughan V.
west palm beach, florida
"very professional, polite technician who seemed to actually care about the solution without trying any scare tactics."
mr isabel I.
boynton beach, florida
"Timely,efficient,courteous"
mr lewis L.
palm beach gardens, florida
"Technician was able to access problem quickly and efficiently. He then explained what need to be done and quoted me a very reasonable price."
mr goodell G.
jupiter, florida
"Prompt and professional service, responding clearly to all concerns I had."
peter L.
north palm beach, florida
"THey showed up right away, diagnosed the problem and were able to fix it in a reasonable amount of time considering the supply chain issues."
mrs. zedonek Z.
royal palm beach, florida
"Tech Jeff was very professional and polite."
mr mejia M.
lake clarke shores, florida
"Thermostat is still not working properly. The thermostat may need to be replaced as per our Service Agreement. Please notify the local shop to return and correct this matter. Thanks"
mr barger B.
lake worth, florida
"Tech knew problem immediately however we never received the promised email outlining the service given."
mr hayden H.
palm beach gardens, florida
mrs swartout S.
north palm beach, florida
"The tech was polite, answered questions, and worked hard on 2 units on our roof."
pamela M.
port st. lucie, florida
"The consultant was very friendly and professional. He was very knowledgeable and answered all our questions in a way we could understand."
mr mooring M.
palm beach gardens, florida
debbie W.
tamarac, florida
roger W.
jupiter, florida
gloria G.
west palm beach, florida
"For some reason I put my AC filter in backwards. The service representative kindly explained to me how to put it in and which way air flows."
mr oltean O.
delray beach, florida
mr matthews M.
juno beach, florida
ms confino C.
west palm beach, florida
"Technician arrived on time and was able to quickly address the service issues that needed to be taken care of."
kelly C.
west palm beach, florida
"I think his name is Scott. He was prompt, polite and thorough, and offered a solution to the fact we needed our unit serviced almost every five weeks (the unit itself is only five years old, it's an issue of the drainage and how it goes through our house). If what he did this last time doesn't work, he suggested we may need a pump. I appreciated hearing a solution because it doesn't seem normal to need service this often on a unit only five years old."
j3m E.
lake worth, florida
"First they lied to me and told me we were the technicians next call. When the technician got there he wouldn't fix it because he claimed it wasn't installed properly and blamed it on something unrelated to what was actually wrong with the AC"
mr berstein B.
s palm beach, florida
"Excellent service"
mr hutchison H.
west palm beach, florida
muriel S.
west palm beach, florida
"Louis did a great job."
mr sutofsky S.
west palm beach, florida
"Very knowledgeable and did the job perfectly"
mr kalan K.
west palm beach, florida
"All good"
richard P.
west palm beach, florida
"They were hard workers, installed everything in the time frame. Just had to have them back to clean up the attic a bit but very satisfied with the overall job."
mrs talbott T.
lake worth, florida
"Technician walked us through the complicated steps to replace our electrostatic filter. Very polite and helpful."
mr nealis N.
royal palm beach, florida
"Ever since meeting Ramon he has been the upmost helpful and respectful. He is very knowledgeable and not pushy. He always has had my best interest unlike most a.c. people I have used before"
mrs franko F.
palm beach gardens, florida
"fied the problem. efficient. knowledgeable; professinal"
mr panfil P.
lake park, florida
"I do not think that he checked the refrigerent or the capacitor."
mr shusterman S.
coral springs, florida
"Machine froze over the next day. Was working fine till he dealt with it"
mr berkheimer B.
palm city, florida
joe L.
palm beach gardens, florida
mrs castillo C.
hollywood, florida
"Very professional and took the time to explain what I needed to do."
depkon D.
palm beach gardens, florida
"I told you exactly the type of breaker required as stated by the inspector and the service tech had the wrong breaker. So you have to come back again, which means I have to take off work again."
justin W.
greenacres, florida
linda H.
jupiter, florida
"He was polite and went the extra mile"
mr childers C.
palm beach gardens, florida
mrs stotsenburg S.
jupiter, florida
"I did not give 10 because I think the technician should have used a drop cloth while replacing a coil. We have wooden floors."
mr haft H.
coral springs, florida
"Because no one is a perfect 10"
mr. graber G.
palm beach gardens, florida
mr tims T.
wellington, florida
john P.
west palm beach, florida
jeff R.
boynton beach, florida
"You were 1 of 3 contractors I have visited. Your "Expert" was the only one that said their are NO air handlers that would fit in the space my current unit is installed. WRONG!"
mr clark C.
jupiter, florida
"I was told that Service Experts did not plan to honor the 10-year parts and labor warranty that I received when I purchased the air conditioner."
mr schaefer S.
palm beach gardens, florida
mr haines H.
lantana, florida
"Scheduling and service went well."
mr ehrlich E.
boynton beach, florida
"Technician was efficient and polite"
ms milligan M.
boynton beach, florida
"The young was very nice and seemed to know what he was doing. Only time will tell as I had no known problems and this was semi annual maintenance and renewal."
mswestbrook W.
west palm beach, florida
"Scheduling and A/C Tech (Scott) were curteous and professional."
mrs kittisupt K.
west palm beach, florida
"He was very prompt and did all the maintenance on the AC unit. He even remembered to clean the AC vent which requires a large ladder and did the best he could at cleaning it."
gary C.
stuart, florida
"again they did a quick and great job"
mrs price P.
lake worth, florida
"I had Zack Simons and he was great. Please send him again."
mrs ray R.
hollywood, florida
mr glazer G.
boca raton, florida
"Technician was excellent"
mr greenberg G.
palm beach garden, florida
canal baptist ch C.
canal point, florida
"Your office continues to have scheduling issues. They also bill me for service that had not been provided yet. Scheduling and billing is terrible."
paul V.
palm beach gardens, florida
"Matt was very professional and pleasant to speak with."
peter L.
jupiter, florida
ellie rozinsky R.
delray beach, florida
"Ramon was on time, efficient & friendly"
tim A.
west palm beach, florida
"The service tech was professional. He heard my concerns and fixed the issue. Very please!"
gerald O.
jupiter, florida
"Service Experts set up the appointment efficiently; called ahead prior to arriving; showed up on time; and fixed the problem I was having with the Nest remote thermostat."
mr conner C.
royal palm beach, florida
"Professional Technician"
mr george G.
jupiter, florida
mr serhant S.
singer island, florida
"He could have been neater."
mrs august A.
north palm beach, florida
"1. Claude promised me filters and never delivered 2. Paid for more expensive service contract and had to pay extra 3. Tried to upsell me on a product without telling me the name or what I would get 4. Can I get my money back on my service contract? If so, please send me a check"
mr sadowski S.
palm beach gardens, florida
"Smart, personable, shared information on how he went about his work."
mr partridge P.
jupiter, florida
"very professional"
mrs morgan M.
palm beach gardens, florida
mrs farnsworth F.
coral springs, florida
"Thorough and pleasant"
craig H.
west palm beach, florida
"Technician went out of his way to resolve issue."
artman A.
palm beach gardens, florida
mr kinn K.
delray beach, florida
"Technician was prompt, thorough and nice to work with."
mr pagano P.
west palm beach, florida
"I have used Ramon Hurtado for about 2 years and he knows my unit and he always provides exceptional service."
leon H.
jupiter, florida
david M.
wellington, florida
mr mann M.
west palm beach, florida
"Nate was on time and very friendly"
mrs nyhan N.
delray beach, florida
"The service was good as usual but what I did not appreciate was the heavy sales pitch for a coverage I couldn't afford and telling me that I would be getting a new AC when my warrenty won't be up for 4 more years!!! Also I was told that my water heater was overdue for a change and that it might leak at any moment and flood the house. I was told that the Armour contract I just renewed with you for a year was not going to be offered anymore. Also I was high pressured to but three packs of your filters which would last for 12 months. God knows I might not last for 12 years!!!!! I've had my service with you for many years and I had no complaints. I almost cancelled my contract with you and if this ever happens again."
greg S.
hobe sound, florida
ignacio d.
pembroke pines, florida
"Technician was efficient and knowledgeable"
mr doheny D.
port saint lucie, florida
"Excellent fast efficient"
mr curtis C.
palm beach gardens, florida
"The technicians are very nice and prompt. Love the A/C equipment as it is very efficient and has saved me a lot on my electric bills."
mr weiller W.
delray beach, florida
"your representative on time, very good communicator, and did an excellent job, as best as I can determine"
ann G.
jupiter, florida
"Checked all plumbing and told me what to watch"
michael L.
port saint lucie, florida
terrence M.
palm beach gardens, florida
mr brockway B.
west palm beach, florida
clara T.
west palm beach, florida
henry L.
west palm beach, florida
"Installers did not speak English well and could not communicate about the job. Didn't follow request about shoe covers and keeping mess to a minimum. Left carpet uncovered and stained with equipment."
james T.
royal palm beach, florida
"My tech was Courteous and on time."
mr millar M.
hobe sound, florida
""Service" as provided by the techs who came to my home was the normal high standard. The explanation of the Advantage Program "details" by the tech and sales rep who came and closed this "service" program with me - not so much."
anthony B.
lake worth, florida
"Dependable & reliable"
austin A.
palm beach gardens, florida
"Upsold on new AC system, in my opinion. Once price settled on and traditional purchase determined, still was listed as part of Advantage Program and was turned in to collections!! Requested call back from initial sales contact to get any contract info that I may need and never got call back. Advantage Program customer service person was very rude and unprofessional. Did not even try and empathize with my frustration."
robert B.
west palm beach, florida
"The technician knew what he was doing. He answered my questions with no problem at all."
mr hirschhorn H.
boca raton, florida
"The technician did his job. Solved my problem, was courteous and professonal."
mr. alessi A.
jupiter, florida
"Very professional service ??"
jacob G.
west palm beach, florida
"Your tech Zack was a credit to you organization, he showed up on time and was able to quickly diagnose an intermittent problem and get the system up and running. Very impressive!!"
carole D.
boca raton, florida
"Everything went smoothly. A large part of my 10 rating is due to my technician, Jeff Johns. He is an asset to your company and I would always ask for him again."
mr manoogian M.
jupiter, florida
robert S.
boynton beach, florida
"Tech was very professional,knowledgeable and respectful too all my needs."
mrs parente P.
palm beach gardens, florida
mrs harper H.
west palm beach, florida
"The technician was very nice and helpful"
tony G.
sunrise, florida
"While the technician did its work properly and was respectful, I think the customer service reps were a mixed bag. I spoke to different reps and never received the same answer. More specifically, regarding the Priority Plus free membership. Your website shows it as being free by just signing up for it but one (rude) rep told me that I have to pay $10 a month. Another rep told me that the billing department needed to complete the sign up process. One rep told me that the technician will sign me up but when I mentioned to the technician about the program to waive the trip charge, he stated that there's not a free program to waive the trip charge. In conclusion, the experience was and remains confusing due to not having a constant response from the employees. I have also called multiple times to speak to the billing department about getting the trip charge refunded. This was suggested by one of your reps, whom also stated that the technician should haven't charged me the $99 trip fee on the first visit because of the Priority Plus membership. As of today, I still haven't received a call back to at least explain the situation and every time I call, the reps are reluctant to pass the call to the billing department. Therefore, I cannot provide a positive opinion on the whole experience and do not feel encouraged to conduct business in the future. Best of luck."
mrs mahar M.
north palm beach, florida
"Matt is a very knowledgeable personable individual. It is ONLY because of Matt that I have renewed my maintenance contract with Service Experts. I am NOT pleased with Service Experts response to calls for repairs."
mrs williams W.
plantation, florida
carol G.
boca raton, florida
"The tech arrived on time and completed the job quickly and efficiently"
mrs beraldi B.
palm beach gardens, florida
toni I.
greenacres, florida
"Knowledgeable and professional"
steven M.
hypoluxo, florida
"As always (for the past 20+ years), Service Experts performed an outstanding semi-annual tune-up on my HVAC; that's why we keep coming back to them for service.......for more than twenty years now."
mr gardner G.
west palm beach, florida
"Interacted with a tech, a salesperson, and then two installers of a new unit. All of them did a great job. My only negative is that when I first called for service at 2:30 pm on 4/14/22 I was told someone would be here that day. I called again at 6:30 pm and was told I would still get someone here that day. I would have appreciated a call from dispatch or a tech stating that a tech wouldn't be available until the next day. Communication makes for better customer satisfaction. I was told the techs worked until 9 pm and I sat at home from 2:30 pm to 9 pm without anyone showing up or any informational call.."
ernesto C.
delray beach, florida
"Good service"
michael R.
palm beach gardens, florida
"I called Service Experts for an emergency condition with my Air Conditioning. I was a a first time customer. They not only were able to send technicians in under two but they sent two of the best men I have ever had service my air conditioning saystem. I immediately signed a service agreement with them."
luke L.
west palm beach, florida
nathaniel W.
boca raton, florida
"Alex is very helpful and knowledgeable"
steve F.
royal palm beach, florida
"Jason was extremely knowledgeable, and determined the problem right away. Hes a tremendous Positive asset to Service Experts, and you should do whatever it takes to keep him!"
mr letchford L.
palm beach gardens, florida
mr jairam J.
boynton beach, florida
mrs bilquin B.
jensen beach, florida
"Because of the technician: Merrill Sizemore, professional, knowledgeable, friendly, and courteous!"
mr schmidt S.
wellington, florida
"Courtious , professional , explained things"
bob Y.
juno beach, florida
"Jeff was very professional and offered suggestions weve not had before."
mr edgecomb E.
belle glade, florida
mrs courtney C.
north palm beach, florida
"Spent the time necessary to be sure everything was operating well. Very thorough and explained everything"
mr queener Q.
atlantis, florida
"Courteous, efficient"
nestor y rada R.
lake worth, florida
"Artie is superb"
joyce B.
jupiter, florida
"very professional and considerate that we had a very sick person in the house"
mr lohrey L.
south palm beach, florida
mr najem N.
tequesta, florida
"Your guy was pushing during the whole time to sell the monthly plan which I was NOT interested at all, all I want is to BUY a system and pay cash for it"
mrs benavides B.
palm beach gardens, florida
robert A.
boca raton, florida
"He didnt use any cleaner to clean the drain pipe only hooked up a vacuum which surprised me because other service techs used vacuum and chemicals."
randy/connie J.
north palm beach, florida
"Professional, cordial, polite kno about work"
mr bonin B.
boca raton, florida
"the installation of the plenums was very good, but they did not secure the drain hose properly and later in the day water started dripping from the ceiling and another technician had to correct it."