Service Experts Heating & Air Conditioning Reviews

"Tech arrived in the scheduled time window and worked promptly .My only concern was the tech marked on my "home health report" that my filtration systems was "fair ( with a merv 6-8 filter). The filter he took out( and replaced) clearly showed it was MERV 13, which by your grading system is good ( 10 +) I am wondering if that was to try to sell me the "better filters" you sell ?"

"Very professional and courteous."

"Juan and James were helpful in diagnosing the problems with my current unit and also informative in selling me a new AC and Air Handler. The service installers were very efficient in installing the unit. Don't have their names but their numbers were 458 and 477"

"Everything was done quick and right"

"Good service"

"1.called ahead 2.prompt in arriving 3.polite 4.Worked quickly 5.gave me good suggestions in the future 6. YOU CAN SEND HIM ANYTIME!!!"

"Howard is both VERY competent (knowledgeable) and honest. Do whatever it takes to keep him!"

"Was able to respond to my service call within the hour and was so friendly and helpful"

"Technician was okay. Salesman was very pushy."

"I just spent 20 minutes filling out this survey. Apparently an error occurred- all of my answers were eliminated. I am not filling this out again. If you are really interested please call me Lorraine Luciani 954-812-8683. I am Nancys sister. Nancy has dementia, has a live in aide, I am Nancys advocate and her protector."

"It took 3 visits to approve the AC insertion by the City of PBC due to unacceptable insertion of a new unit."

"Prompt and curious and explained what was going on."

"Very professional"

"Tech followed up with an operational problem that ended up being an installation configuration error rather than a component failure as originally diagnosed"

"Ultra professional, efficient, friendly, clean"

"He was here on time & did the job He came to do. All of good!"

"Very efficient workers"

"Fast service"

"Prompt, courteous, efficient"

"Job was done in a timely manner and technician was very professional"

"As always the technician was courteous and did a very good job."

"Very good service overall"

"I had a routine maintenance call that turned into costing me 1480.00 on a new condenser of a 2017 unit your team was suppose to maintenance and didnt"

"Professionalisms, courtesy, timely response"

"Technician was courteous and on time."

"Mike turned my a.c. pipe around at the visit before this, and eliminated mold. Took care of the machine and did not rush."

"Very through and explained everything."

"prompt arrival, nice, complete, informative"

"Several men showed u[ with one "technician" and serviced one of my two air conditioners. The excess personnel were there to try to sell me on replacing my a/c ducts, but with this virus going around, it is not the time to have a group of strangers wandering my home. The mini-split in my garage was not cleaned, but they did point out the mold on the equipment. I expect better for the money I pay for my service agreement. 90% of the attention was sales pitch for replacing/selling me new equipment. You are on the edge of losing a customer permanently if the mini-split does not get cleaned soon."

"The technician who handles our system, Alex, is very knowledgeable and always provides excellent service."

"Showed up on time and finished the work."

"Prompt service. Friendly and professional."

"Fast and very professional..."

"Technically,James OBian is ?? perfect,he arrived after 3am,after I twice called your office staff from 11:50pm alerting them,We had no air,they said I was a priority,would send someone out here,after 1 and 1/2 hours m,no one called,Icalled back,A hour and half later called back second time,they said theyd called tech,hed call before he came,now 3amlucky I had James,card,called him,he was home in bed,said hed be here immediately. Beautiful and he was here,fixed the problem,got air back running.4:30,I was back in my bed,my husband stayed up,thankfully for James.However the conduct of your staff ,I would not recommend to anyone."

"Matt is an amazing rep for your company. Makes us feel were your number 1 client every time"

"The tech arrived on time and quickly perform the service review of my equipment. When he was done, he reviewed with me what he did and that everything was OK."

"Very knowledgeable and communicated well."

"Everyone on the phone was friendly and helpful. The technician arrived within the agreed upon window and professionally completed the services."

"Segio was excellent."

"Tanvir was polite , efficient, friendly"

"Shawn was great but Jose tried to sell me a 14,000 duct job."

"clean, thorough, answered my questions"

"Scott is the best Service Expert I have ever had at my unit. He is an outstanding worker."

"Scott is a very wonderful technician. He knows everything about my units and explains to me. He is the best service expert I have ever had at my 2 units."

"The technician and assistant arrived on time and understood what services I needed performed."

"Installation took much longer than expected. The hot water heater that was replaced is a gas unit. The odor of natural gas lingered since installation. Contacted office, they scheduled a service tech. Upon his arrival he was amazed of the strong odor and started to vent the home. Now awaiting another tech. with gas experience. Not a good experience!"

"Was told by other SE tech it was best thermo. Really was drain line clog DC that in 5 mins. Then did a great job fixing it."

"Good people who took there time to explain everything"

"Tech was on time, very knowledgeable and helpful."

"Tec. Was very professional and took care of the problem promptly."

"Very proffessional answered all my questions I will do more business with u in the future"

"knowledge of equipment, respect of my home, overall demeanor"

"Howard is through with his service. He has been doing ours for years."

"Alex is the best! Always on time and expert service."

"Howard ALWAYS IS EXTREMELY CAPABLE"

"Chip Owens was able to install a filter and grill that had been promised when I purchased the unit in July."

"The tech was very knowledgeable and explained the entire maintenance procedure. What he was doing and how he was analyzing and what his thoughts are on the entire system and its condition."

"Technician was courteous and efficient"

"Tech is prompt, pleasant, and thorough. Matt provides good information regarding what is needed for maintenance and insures system is running well before leaving"

"Excellent Technical Knowledge. Service Oriented and very good dedication."

"Mr. Lazaro was very polite and PROFESSIONAL! He knew what he was doing. Not like some of the other s that has been here."

"! felt that the Tech (260-00375) was helpful in describing what was needed and he did a good job."

"Alex is the best."

"Mike was fantastic-I have been having issues for weeks but he evaluated all possible issues, found a likely solution but gave me his card to call him directly if any problems"

"Mohammed, was on time and did a regular maintenance on the unit. He is very professional and polite. Ive been a customer many years and will recommend Service Experts to my neighbors."

"The service and installation were excellent, but the instructions Lennox provides for getting your wireless devices connected to the thermostat are sorely lacking. I spent a great deal of time on the phone with techs from Lennox just to get my iPad connected. I'm going to forget about connecting my iPhone - too much time wasted and it isn't worth it. The older unit was much simpler and everything connected instantly."

"I had a service call for tune up, on jan. 30 by mike Garcia. when unit was opened he said UV bulbs were dim and I should change them. I agreed , he did tune up then said he would install the bulbs but had to go out to truck for bulbs and ballast, I went in my house for a bit. When I came out he was putting last panel on the unit. I asked Are you all don and he said yes. He told me cost for all was $560.00..I naturally believed my new UV bulbs were installed. He gave me a receipt and left. Turned in my ballast and told office job was completed. I had not had any illness months before this, shortly after I became progressively ill. I literally spent 5 weeks sick with first allergies which went into asthma symtoms, respiratory infection, bronchitis, more allergies which triggered my Sjogrens because of all the antihistimines I had to take. I believe none of this needed to happen if my a/c system had my new UV bulbs installed .It never occurred to me that my illnesses came from the UV lites not in till Mon. 3/2. It was me that called the office asking to send tech out to check if UV bulbs were defective.I feel so angry about being unnessarily sick for 5 weeks and I contribute this directly to lack of UV protection, it's definitely Mr Garcia's fault. I need you to consult with Mr Garcia, Alex, and Dave service head, as they are all involved. There must be other complaints about Garcias work, and Alex and Dave can bring you up to speed. An investigation needs to take place. It is a hands case of Fraud to take $ for parts not installed, and Garcia never came back, called, or told office to get someone to finish job. I want a return of my money for this service call, that caused me so many illnesses, also I am asking for a 2 year maintainence agreement. I have been a customer for 11 years and need your investigation into this as well as aphone call from corporate. This is not acceptable and not what your Co. is about. Call me with your findings and decision on how to make this right for me."

"Inspector has bee by on 2 occasions and has yet to pass"

"He was very prompt and courteous. Explained everything that was being done in a way I could understand. I was little upset that our unit is not even five years old and we had a major part go down. That is not his fault. He handled the sting as best as he could. And with my elderly father in the house he got the system up and running again."

"Efficient, courteous and knowledgeable."

"The technicians arrived on time, were prepared to do the job, worked quickly, cleaned up afterwards, and left after the repair was done."

"The filter was very dirty and almost blocked.. Needs to be changed every quarter. Not once a year."

"James was more through than the others"

"Michael is kind, patient, thorough, and informative. I enjoy interacting with Michael."

"Outstanding service with a understandable explanation of what I should do to keep the system working"

"He was polite and did his service to the ac."

"Alex knows our system and I always ask if he is available to do our service calls as he is very knowledgeable."

"On time, knowledgeable, efficient, thorough and clean"

"Prompt arrival, polite. However when Allan was finished, I asked him if the heating was checked. I guess he over looked this. He did test the heating, but only after I mentioned this."

"Justin is thorough and efficient. He checked everything that needed to be checked and cleaned out the pump and made sure my ultra violet lights were working"

"Arrived on time, performed neccessary maintenance . When Allan said that he had completed the PM + I had to ask if he was going to check the HEAT. he didn't include that in his routine PM. Customer shouldn't have to ask to check this function."

"Techician knew exactly the problem and what to do."

"He seemed very efficient but tonight when I got home, my living room ceiling flooded from a crack in a coupling."

"Was unable to fix the thermostat with the correct one. Although after the third one we got an older model to be able have the AC on."

"Reps provided great customer service and contingency plan, however no heat on new (3 month old) unit."

"Friendly and respectful technician. Kept us informed of what he was doing"

"On-time, polite, quick and thorough."

"Your technician Alex is always polite, kind, ON TIME, careful of my property and has an EXCELLENT skill set while dealing with troublesome vintage installations. You guys are just the BEST!"

"Ghhgghv hui uhhjk hggff jj njhhh VF."

"The service technician was on time and very good one of the best from your company in years-but I still have no a/c hence my lower rating"

"Service was quick and efficient. While the techs arrived in the earlier part of the scheduled window, it is my expectation that an 8-10 window is first of the day and the tech will arrive at 8AM"

"The technician is polite and professional. I believe he is thorough and his job. The sales representative who showed up was rude and unprofessional."

"Theyre so prompt,always ready to answer a service call"

"on time & excellent service"

"Checked with office that it could be drilled outside and the work was done in a efficient manner. Everything was lifted clean"

"the tech stayed until the software was fully functional"

"Tech was on time and got its proper call ahead of time"

"Courteous and on time"

"Shawn is extremely pleasant and patient."

"He took his time and did everything well."

"Prompt, efficient service."

"The technician told us our unit wasnt worth fixing and tried to sell us a seven year package that would have cost about $25,000. He also told us that our unit was full of mold. We called in another company who explained that what Raul said was mold was actually dirt. They also fixed our unit for $750 and told us we should be able to get another two to three years of use out of it."

"Easy"

"Alex checked the thermostat and put new batteries in it In 4 years no one has ever done that Attention to detail Now I know they need to be changed and they are even there"

"Shawn was on time, explained what he did, was professional and helpful."

"Professional courteous"

"Always great service"

"Professional, knowledgeable, efficient"

"very personable and took time to answer any questions"

"installation was "supposed" to be 4-6 hours 1st day was 10+ hours. workers didn't come to finish. no call no show twice! finally finished. complaint to manager went without any action. not even a call to apologize. i have 3 homes that use this company."

"Been dealing with your services for many, many years and not had any issues with the company or services."

"Very knowledgeable"

"Scott is always thorough as well as polite."

"Because I saw the job he did And asked for the inside filter to check if it needs to be cleaned up he did take care."

"Shawn was on time, called before arrival, efficiently serviced the equipment and answered all my questions."

"Polite and efficient"

"Excellent technician"

"Very very over priced!"

"Showed up on time"

"Thorough"

"Prompt efficient response"

"He was very polite and knowledgeable and my ac was not working due to a backup and he corrected it. I answered the next question as unlikely use them since I will be selling my house shortly and returning to ny. I would have taken a six month or less contract but it was not available."

"It took three trips to complete my annual air conditioning service. The first technician did not have a filter on his truck and could only complete part of his cleaning. He returned four days later with the filter, however did not fix the key pad consequently the air was not working, We had to call at 9:00 in the evening. Another tech came out the next day and got everything in working order....Three days to do one job...I still have confidence in Service Experts. They address the situations and call before tech arrives.."

"Very professional, knowable, polite, courteous"

"Lazaro showed me everything that needed to be completed for my unit to work right, showed me how to work my NEST unit, very happy with the help provided"

"Howard is always above expectation with the way he handles his tasks and he is very familiar with my equipment and does a fabulous job."

"They responded quickly to my request for service."

"Very efficient and work was completed in a minimum of time."

"Experienced and courteous."

"Matt was so helpful and let us know right away what the problem was. He ordered the circuit board that night and we were only without a/c for 1 day."

"Very knowledgeable and quick service response"

"technician was very thorough and did a great job, checking everything carefully"

"Arrived on time and performed service professionally."

"Alen is very efficient, helpful and does a very good job."

"Brenda along with the technicians are super knowledgeable and helpful."

"Good communication and service"

"Mike is great"

"Alex is always a very competent tech!"

"If he did the job correctly, then he did a good job."

"The technician was friendly, on time, very informative and made me feel like I could trust him."

"Alex was professional, knowledgable and courteous."

"Techs last day on job. I feel he did a rushed & incomplete service to my unit. I am very concerned & uneasy about this! What can you do to correct this situation?"

"Tech was professional, friendly, knowledgeble"

"Been using company for 10 years always show up on time and most times call to see if your available earlier."

"The serviceman showed up on time,was courteous and knowledgeable. He cleaned up after himself. Also gave us a couple of suggestions to help us with day to day usage."

"Did wfficieny job withbrecommendation"

"Tech was efficient. Noticed a part should be replaced and explained the problem."

"Job not completed"

"professionalisms and courteous technician and person who scheduled the appointment"

"My technician is always prompt and kind. Im sorry I forgot his name but we like him very much."

"Service people got right on things and wasted very little, if any, time on getting the job done. Don't have the names of the service people or I'd mention them. Cleaned up everything when they were done. Even asked if I wanted them to move some things around in the garage so I said, sure put this over there, this over there, etc ( I'm kind of a smart-ass) and they jumped right on it and started doing stuff I should be doing, had to tell them to quit, I was just kidding. They were the best service people I've had to the house since I moved to Florida!"

"I am a satisfied customer if I'm not happy I will let you know"

"The technician took his time and found the problem."

"was very efficient"

"Howard is outstanding, most knowledgeable! Well always ask for him!"

"John was polite. Knowledgeable. Helpful"

"Howard is the best technician and I always request him."

"excellent service. very knowledgeable and customer friendly"

"I keep asking for the same person.It never happens. This man, very competent I am sure, forgot to reset the thermostats after lowering them. He did not know where the filters needed to go, he pointed out that we needed a new water heater( there is nothing wrong with the one we have etcd."

"The technician is always reliable and thorough."

"technician arrived within the time window, was pleasant, knowledgeable and answered all my questions."

"Tech could not find building (no GPS?), needed our vinegar, cloths, water for cleaning, asked for me to go to the roof with him, had to go back to van to get paperwork, needed me to go down to van to sign paperwork This was NOT the level of service received by previous techs (and way below what we expect)."

"Follow up to issue geat"

"Yery professional"

"We failed inspection so it would of been nice to get it done right the first time."

"shoes up in time & very professional"

"Jacques was very knowledgeable and professional"

"technician was very detailed"

"I asked Roberto to check my central heating when he had a chance. He was there to perform a prepaid tune-up. He worked on the central heating first and determined I needed a new heating unit."

"He went out of his way to give us a demonstration. Explained everything very well."

"Although Scott was far faster in the completion of the maintenance service than any tech I have ever had from the Company, I can only assume he was efficient and completed every point of checking that needed to be looked at."

"Polite neat and efficient"

"Alex always does a terrific job. Even returned later in the day to fix the thermostat."

"looks okay but I've had one thermostat changed once before ,So i'll wait awhile"

"Tech provided excellent service"

"Very late for appointment, had to cancel plans for 1pm, supposed to be here between 10-12"

"Professional, polite...just awesome. Would highly recommend"

"Jaques was very thorough in his explanations"

"I have no problem with Nathan, however, the tech that was supposed to address the issues raised by the PBC inspector were not taken care of on a recent visit by ??"

"Service and technicians are great"

"they did a good job and polite"

"It was done in a timely manner I dont give 10s unless it was an outstanding service."

"Did his job quickly and explained to me what he had done."

"On time. Thorough."

"I was satisfied but I never rate perfect."

"The technicians came, changed the water heater, were very friendly and even cleaned after they finished"

"Alex is amazing.. he is very knowledgeable, personable, honest. He is the only person I request.. he has been servicing both 9f my properties n is an asset to your company."

"On time, knowledgeable technician"

"I got charge $99 for nothing the Tech came and said they can't fix it because my A/C is a international parts so I still end up paid $99 when all I wanted is for my Heater to fix. But when I check another company they came out FREE INSPECTION and they found my parts from Texas and ordered it and problem solved."

"Very respectful and efficient in performing all of his tasks to maintain my unit."

"Alex is very knowledgeable and cares about doing his job well."

"Service was provided quickly. My availability was limited and Howard accommodated me with time to spare. He was a gracious man, extremely pleasant."

"Tech. Very efficient &personable"

"The typed technician was thorough and professional."

"Very professional and explained things so I could understand what he was doing"

"Alex was thorough. Careful. Spoke with my contractor about poor installation of package unit on my roof that was causing leaks inside my house."

"Got appointment on same day. Technician arrived early. He went to get a part and returned right away. He got the job done quickly and was helpful in explaining things. Reasonable cost."

"Very profetional"

"Competent, courteous Technician - Sergio."

"John was the most professional knowledgeable technician that Service Experts has EVER dispatched to our residence"

"Timely, thorough, professional, upbeat technician"

"Tech was early and called to confirm."

"Sergio was on time. Did a quick and efficient job. Helped us with a financial issue. Cleaned up well."

"On time, concise, expert assessment"

"Because i was told by the technician that he would have to take out the evaporator to clean it and that it would cost $500.00 or sign up for a $1000.00 service plan. Then come to find out he never took the evaporator out. Just looks like he sprayed it and vacuumed it out. I feel taken advantage of."

"The person that came out to fix our air conditioner was excellent"

"Couldnt fix problem"

"The Technician was very certain on how he explains his inspections.He did a thorough inspection,serviced the units to the best of his Knowledge...Please send this specific Technician next service."

"Very good service from Justin , polite , knows his job and puts on his foot covers."

"He took his time."

"my a/c still shuts off. it wasn't working when mohammad and joe came. something with the breaker...mow ot comes on bit shuts off. please have joe the sales guy call me...no one else linda householder. 561-305-5150"

"because nobody gets a 10"

"Justin was very helpful, he finally answered to some of the issues we have been experiencing despite a couple of earlier visits by Service Experts."

"Other than having to call his office, saying the wiring was not in the box with the electric filter, it was delivered one hour and 15 minutes later. I do believe everything is in order now,thank you!"

"Very nice and good employee"

"The technician whom I requested was the one who came to my home, and--he was on time(early, actually, all the better for me. He knows where the equipment is and how to gain access."

"TERRIBLE TOOK WAY TOO LONG...SINCE JULY 23, 2019. THE UNIT STILL IS NOT INSPECTED. FAILED OUTSIDE INSPECTION 3 TIMES. INSIDE WAS NOT INSPECTED YET. AFTER 6 MONTHS."

"excellent service"

"The tech, Mike Garcia, really knew what the problem was quickly. He followed up by ordering a new thermostat. I was very pleased."

"I thought both Jimmy and Jesus are the dream team for Service Experts. I felt my unit was finally getting the proper attention it needed after so many problems with a unit ONLY 4 years old."

"Howard was on time , personable, and thorough."

"Prompt courteous service."

"Courteous and professional service"

"Tech was polite. Liked that he put booties on when he came in the house."

"I'm tired of the technicians ALWAYS trying to sell me a new unit. I have 4 condos and residence with 2 units... which I Service through Service Experts. What I want is Service experts to maintain the equipment, clean the equipment and keep it running until it fails for real. I'm tired of the sales pitches, if you don't want to service the units, I will move al my accounts."

"Accurate"

"I had to tell technician to check on drain etc"

"Alex is always thorough and honest."

"Jimmy came easily that evening, he knew what he was doing, he was very pleasant. reassuring for senior citizens, let alone we got the air back on.!!"

"Tech spent time to find a leak that was not detected, will followup at next appointment."

"I was treated with respect and informed the problem with AC"

"Originally I was satisfied until we failed inspection. Now Im disappointed again because I went to check the filter and it is inaccessible due to the insulation on the pipe. So what do I do now?"

"Informative, explained what I needed to know and more, and polite."

"Courteous and completed the required maintenance in a reasonable time frame."

"The technicians were very professional and fast doing their work."

"James was on time, courteous and efficient"

"On time (early) did good job."

"They seemed to know what they were doing"

"Technician came when promised and fixed the problem promptly."

"Jack was very informative and professional."

"great service"

"Tanvir is always on time & very thorough. No pressure to purchase anything."

"Very nice young man.. Very good job"

"I was happy with the professional way that Sean did the job."

"Justin was polite and explained problem and next steps"

"Service just was ok. However he did arrive on time."

"prompt, courteous, clean and fixed the problem."

"John had corrected the timestamp issue on thermostat and increased the setting on the blower, however the humidity reading still remains high on the thermostat reading and only goes down to 66% when cooling is set to 74, else it is in the 70's. The previous thermostat would go down to the 50's in humidity. I still think there is something that needs recalibrating or explanation why % remains high when this and temp outside and inside is used to control unit. It has been cold outside, so jury is out on this still. rating was based on the fact that the hunidity question is not solved."

"Great tech. Knowledgeable, quality work, on time, respectful."

"Always good service"

"Came on time, did job well and was the nicest tech I have seen in several years, cleaned up after work done"

"Matt knows my system and was here on time and check everything. No problems."

"Matt is the best!"

"The service people are always on time and very pleasant to deal with."

"Because Howard is the Best!"

"James showed up when he said he would, did what was needed, and didnt try to sell me a bunch of stuff to up his sales figures."

"Professional service technician."

"I called to replace my filter over a week ago. It has not been done."

"Your technician was very professional and answered all of my questions in a way that I could understand what he was doing."

"Still receiving the alert with an error code."

"I was promised that a manager would call me on Monday it is now Tuesday and no call. Our A/C unit has shut down for no reason 7 different times very unhappy customer. And management will not call to listen to issues. BUT WILLING TO TAKE OUR MONEY!"

"Service person was very nice"

"very pleasant and knowledgeable tech"

"Great work by installers"

"Thorough service. Answered all my question. Good job."

"Justin was very professional"

"Technician was knowledgeable, efficient, and friendly"

"The service people are fine but I find other problems.We have had your Co.put in about eight units. they all did not pass the first inspection. I would think you would some one checking all work before hand to make sure it will pass inspection. This would save everyone time and money."

"quality of service"

"Very efficient and courteous, handle the issue promptly"

"knowledgeable, excellent worker, courteous, on time"

"He tried his best to clean a drain that after the last service plugged in 3 1/2 months!. I.now await the results of his extra efforts and adding a cleaning agent."

"Straight up informative, great customer service"

"Howard is the best tech we have ever had! Please only send him."

"I rated 10 to compliment your serviceman not for my Lennox unit.My original thermostat malfunctioned and the one installed as the replacement is not functioning nearly as well,very poor.I am a long term customer and am living under unhealthy conditions.VERY UNHAPPY"

"Can soon after my call and replace my filter and order additional ones."

"Technician was professional, knowledgeable and courteous. When a problem was discovered, a supervisor was immediately called, and Dave was also extremely professional, knowledgeable and courteous . They both worked to solve my problem quickly and efficiently . Thank you!"

"Technician came on time, did his work quickly, and even gave advice on how to have AC unit running at its best."

"Your team were EXELENt They did the job in one day"

"The A/C work so far great. I don't think the blue lights are working as they should. A guy came out and said they were on well it wasn't on and I think now only 1 is working. He did say you may have to them replaced."

"First class technician"

"Mr Lazaro was on time in arriving at my location. He was very courteous and respected my home by wearing booties before entering. He listened to our complaint and apologized for our discomfort. He then proceeded to troubleshoot the problem. Mr. Lazaro went the extra mile in contacting the trane support service and had them explained the codes that appeared on the display. Mr. Lazaro were very knowledgeable about the Trane air conditioning system."

"Ned is very knowledgeable. He is courteous and answered all of my questions."

"Would be a 10 but I have to wait to see how long it takes to get the part."

"He was very nice did his job answers all questions did his job well"

"The service tech who came this time deserves a raise for his thorough work and for describing everything he was doing to me. He spent more time here yet worked efficiently at the same time, more so than almost every other tech who has performed maintenance on our AC unit previously. The only thing I do not like is every time I have maintenance done is you have a salesperson show up also while the tech is doing his work. That is "cheesy" at best for a company as large as yours. Again, the tech deserves a raise. He found a problem I have mentioned to other techs several times and they essentially ignored me or told me it was nothing."

"Jimmy provided understandable answers to my many questions. I hope to go forward with his services."

"Very thorough"

"Alan is the most professional and thorough service tech that has ever been to my home."

"Jack was very friendly and polite on arrival. He was very knowledgeable about the AC system codes. He were able to explained and were able to diagnose and repair the problems."

"We arrived today to find the registered temp in the suite was 77, and obvious. The thermostat is set to come on at 72"

"We had a problem with our Ecobee4 thermostat. Justin checked (and double-checked) every wire on the thermostat, heating unit, and AC, and determined the problem. He also took the time to explain very precisely what the problem was and what we should tell the manufacturer."

"Tech was professional, efficient and explained answers well"

"The technician was efficient, capable, got the job done, and very polite and knowledgeable."

"Technician appeared to be very thorough and took the time to give me a complete report and explanation of everything he did."

"Technician was very knowlegeable and Explained everything very well."

"service was average, far below previous technician that was here."