Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.7/5 stars based on 7,817 Reviews
mr murphy M.
jupiter, florida
mr corcoran C.
palm beach gardens, florida
mr detto D.
west palm beach, florida
mr. light L.
jupiter, florida
"Quick, clean and neat A/C check up."
mr berstein B.
palm beach, florida
"Good service"
mr osborn O.
boynton beach, florida
"Professional, polite and does a great job."
alejandro C.
fort lauderdale, florida
"Technician wanted to sell me a new system, came unprepared to do the job and did not bring R-22 refrigerant to do the job."
ms. morgan M.
west palm beach, florida
"The technician was very polite and professional. He also place items back the way it was when he arrived."
mrs silverberg S.
west palm beach, florida
elizabeth G.
north palm beach, florida
"Very professional- explained everything- was very clean - service satisfactory - had good tips"
alan G.
boca raton, florida
"Great technician, fast service and on time!"
joan B.
palm beach gardens, florida
"Chip completed the work in a timely manner. He answered our questions and made the adjustments so that air conditioning unit provided my family with the maximum level of comfort. I highly recommend."
mrs brooks B.
palm city, florida
mr garcia G.
jupiter, florida
"Always courteous and attentive. Excellent service."
richard S.
palm beach gardens, florida
"They should have arrived earlier since I was given a 2 hour window. They did a good job. They advised me to have my A/C rinsed to remove the algae."
carl B.
palm beach gardens, florida
frank C.
palm beach gardens, florida
"nice job"
mr rouse R.
west palm beach, florida
"Technician was courteous and respectful. Provided knowledgeable and competent service."
mr pope P.
west palm beach, florida
mr needle N.
boca raton, florida
"Guy was early. He did a great job. Very friendly and knowledgeable"
carolyn L.
palm beach, florida
"They were very thorough and came early when we had an emergency."
mrs vonfeilitzsc V.
west palm beach, florida
"Vincent was prompt, efficient, and finished the job quickly. He wore a mask and covered his shoes while working inside."
richard W.
delray beach, florida
bill T.
jupiter, florida
"Always prompt service."
mr fraiser F.
boynton beach, florida
"The technician arrived within the service window scheduled and promptly took care of the issue with the A/C drain line."
brock M.
palm beach gardens, florida
mr. sperr S.
west palm beach, florida
"This was our first time to use a plumber from Service Experts. We have used your company for A/C for decades. We had a water heater problem and they scheduled us quickly since we were without hot water. The technician (can't remember his name) was friendly and knowledgeable and installed the new electrical panel quickly."
mr marsden M.
palm beach gardens, florida
"The 2 technicians ( Adrian and Vincent) that did the installation were superb, they did a superior job. Neat as a pin, very professional, polite and we would highly recommend them. You should be proud of your employees."
mrs barbera B.
hobe sound, florida
"Matt is thorough and extremely professional."
greg W.
riviera beach, florida
"The technician was very knowledgeable and personable. We educated us on several items."
mr kelly K.
coral springs, florida
"Chris diagnosed the problem as a broken motor. His immediate, knee jerk response was to say 'you need a new system'. He never offered any option- the most obvious one being a new, replacement motor. A further evaluation of the issue by another HVAC company confirmed the diagnosis but noted that the overall A/C unit is still in good working condition and does not need to be replaced. Service Experts is very money hunry."
joel K.
delray beach, florida
"The technician and the supervisor(?) solved the problem."
mr ripley R.
jupiter, florida
katherine G.
palm beach gardens, florida
"Ramon & Arthur were very friendly & did a great job!-)"
mrs josephs J.
west palm beach, florida
"Excellent"
deborah A.
pompano beach, florida
mr levesque L.
jupiter, florida
"Tech took his time and did a thorough job."
eugene R.
west palm beach, florida
steve F.
jupiter, florida
"Performed repair quickly and secured parts under warranty as I had hoped"
mrs riccio R.
jupiter, florida
"Efficient and neat"
mrs sweet S.
boynton beach, florida
"Outstanding. Very professional, knowledgeable, and friendly."
mr koltun K.
boca raton, florida
terrence M.
palm beach gardens, florida
"Both Raul Noya (Sales) and James OBrian (Tech) who evaluated problem, and we all decided to get a new unit, were helpful, knowledgeable, and personable. Arranged for urgent installation next day, as I (Margie, spouse) have had health issues that need air conditioned cooling if possible."
mrs fein F.
plantation, florida
mrs plescia P.
palm beach gardens, florida
mr panico P.
jupiter, florida
mr amato A.
west palm beach, florida
"They arrived exactly on time. Explained everything that was needed. Very good info.. They gave very good info about air system. Will follow thru on some and they gothere exactly on time."
mr apilungo A.
boynton beach, florida
dr penner P.
west palm beach, florida
joseph R.
south palm beach, florida
"very professional and very thorough"
john M.
west palm beach, florida
"Arrived as scheduled, explained diagnosis and repair procedure, demonstrated repaired system and cleaned-up as necessary. Good job."
mrs ulrich U.
jupiter, florida
"Thermostat not working. Unable to control room temperature of humidity"
mr pierce P.
palm beach gardens, florida
"Efficient, Knowledgeable,"
jeff M.
hobe sound, florida
"James is always on time, courteous, efficient, and knowledgeable."
mr crisafulli C.
west palm beach, florida
mr conner C.
royal palm beach, florida
"Very professional"
mr caldwell C.
lake worth, florida
"They are always efficient and on time and very courteous and knowledgeable"
james C.
vero beach, florida
"Evert time I have made an APPT it was never met always after the two hour time schedule the service man came. I always get a call saying he will be late never came within the schedule two hour time"
mr eltman E.
boynton beach, florida
"Allan very professional"
mr katcher K.
boynton beach, florida
louis P.
north palm beach, florida
"Very professional demeanor and the neatest installation I have ever experienced."
mr. ploshnick P.
west palm beach, florida
james H.
west palm beach, florida
"Semi-annual service was preformed. Told a part had to be replaced to correct a communication problem. I had paid $170 to correct the existing problem 2 months ago. Problem was never corrected. Asked the Technician to have company give me an estimate. Have not received estimate. Called company to talk to service manager, told I would receive call back. Two days later have not gotten a return call. Have purchased two A/C units from this company but will be looking for a new A/C company to do business in the future."
mr. alessi A.
jupiter, florida
mrs molsbee M.
lake worth, florida
"The tech was extremely polite and pleasant!!!"
mr cumello C.
coral springs, florida
mrs candice vavra V.
delray beach, florida
"Eric was very o retest in what he was doing through the time he spent with me."
steve S.
palm beach gardens, florida
mr malvese M.
palm beach gardens, florida
"your technicians were neat and very thorough"
mr jones J.
boynton beach, florida
"SERVICE WAS PROMPT AND COMPLETE"
mrs saunders S.
hobe sound, florida
"YOU GUYS WERE THERE LESS THAN A MONTH AGO BECAUSE THE SAME UNIT WAS NOT COOLING AND TO REPLACE THE UV LIGHT. NOW BEING AN HVAC CONTRACTOR MYSELF THE GUY WHO DID THE NO COOLING CALL SHOULD HAVE BLOWN OUT THE DRAIN TO MAKE SURE ITS DRAINING PROPERLY. i CALLED YEATERDAY BECAUSE THE TECH CHARGED US FOR THE CALL AND ASKED THAT THE SERVICE MANAGER CALL ME IN REGARDS TO THIS AND MORE THAN 24 HOURS LATER I HAVE YET TO HEAR FROM HIM."
dennis F.
jupiter, florida
"Asked for a service tech to come out and he did but also with a salesman. Was not happy to see both"
gerald S.
boynton beach, florida
"Saw problem immediately. And fixed it to our satisfaction."
mr kukula K.
pembroke pines, florida
"I dont like the fact that EVERY time i get a maintenance visit a Sales rep comes also to upsell me a new system or something else. I dont want that. Otherwise a 10"
mr strauss S.
boca raton, florida
"Came on time Was very efficient"
john C.
palm beach gardens, florida
"Adjustment made quickly and seems to be complete."
kurt M.
delray beach, florida
"Mr. Forand explained everything to me in an intelligent fashion and performed his work skillfully and quickly in a clean manner."
david W.
boynton beach, florida
"Found problems and fixed them Just what was expected"
ed M.
tamarac, florida
"The technician arrived during the appointed time and set straight to work. He inspected the environment of the A/C unit and then began to perform the required/requested reviewof the unit operation."
mr bogumil B.
stuart, florida
"the tech was professional the upsell guy was very professional only i dont like the upsell technique. thats why on next two questions i down graded you."
mr buys B.
tamarac, florida
mrs walach W.
jupiter, florida
"I have a annual service contract with service experts. During my normal check up the technician decided that I had a weak capacitor. With my 10 year warranty from Rheem the capacitor part is covered. The technician was already here on site doing my routine maintenance. I was charged $125 to replace the capacitor. When I asked the lead technician Alex why it was $125 because the part was covered he said that was because he had to do paperwork and use his time to return the product. When I told him I thought that I was charged hourly rate he said no its by the job and because I have to take up my time to return it and fill out the necessary paperwork because $125. I asked how long the actual labor to and he said about five minutes. This industry makes plenty of money on consumers. I dont mind paying a fee to have the part replaced but the fact that the company Has to do paperwork is part of doing business. I dont think I should be charged for that Exorbitant amount because they have to do paperwork. That is what ancillary support is for."
sue A.
palm bch gdns, florida
"Pleasant, safe, and thorough. Arrived within stated time."
scott F.
north palm beach, florida
"Very polite and informative"
mr whalen W.
west palm beach, florida
"James answered all questions and he was very knowledgeable."
jesse G.
boca raton, florida
"Jeffrey + Juan were very professional + through."
mr joakim J.
jupiter, florida
"Tech was great and pleasant"
john R.
west palm beach, florida
mr nemoyten N.
boynton beach, florida
mr black B.
west palm beach, florida
"did not solve problem"
mr grala G.
tamarac, florida
"Always on time"
mr. granata G.
boca raton, florida
"Mike is very professional and does a a great job taking care of my AC."
marlene W.
deerfield beach, florida
"He was very thorough."
mrs vitale V.
jensen beach, florida
mrs jones J.
port st lucie, florida
"Great service"
mrs bunker B.
tequesta, florida
"Claude helped me through the process of choosing the right a/c plan for me. He explained app of the benefits with pressuring me to make a choice. Very good customer skills."
mr vallee V.
palm beach gardens, florida
"Jeffrey completed the work efficiently and neatly. He took the time to answer my questions and was very helpful in that regard."
mrs baker B.
hobe sound, florida
mr lancz L.
boynton beach, florida
"The service people were very clean and did a wonderful job"
joseph F.
juno beach, florida
"The initial installation was flawless. However, after the installers left, I called to inform the company that the unit made too much noise. A technician came & said the fan was bent during installation. I have now been waiting since then for it to be fixed. Evidently the part is not available & has to be ordered. You would think the company would have spare parts in house; but such in not the case. I had company in the guest BR who couldnt sleep due to the noise. As of this note, it still hasnt been fixed."
pam D.
boynton beach, florida
"Jason came out on April 11th to figure out why my A/C was not working properly especially since it was only serviced two months ago . He discovered the drain line backed up so he cleaned out the tubing hoking it back into the pump. He made sure everything was working properly before leaving. I found Jason to be a real pleasure to deal with. He seemed to treat his customers with respect from the time, he arrived at their home until he finished his assignment saying have a nice day."
mr lemkey L.
palm beach gardens, florida
"Determined origin of power cut off and interpreted Nest signals."
mr manning M.
west palm beach, florida
"good"
susan S.
west palm beach, florida
ms rizzo R.
lake worth, florida
mrs donna H.
palm city, florida
"James is always on time and gets the job done in record time."
mr garcia G.
lake worth, florida
"Always the best from Service Experts. The employees know their stuff and answer all my questions in a very knowledgeable way. ."
gary M.
west palm beach, florida
"the techs did a very good job and they did it in a timely manner."
mr klein K.
delray beach, florida
"Alex is a gentleman hard working smart and very accommodating"
mrs. graham G.
jupiter, florida
"james take his time and does a good job"
mr sahagun S.
tamarac, florida
"The technician did not dust off the coil, as the previous technician did. He reluctantly opposed dusting off the lint of the coil. I was pretty much confused why he opposed cleaning the coil. Every time you do a tune-up, you always dust off the coil. I don't know why he opposed doing it."
mr balogh B.
boynton beach, florida
"Tech knowledgeable and professional"
mr dejohn D.
lake worth, florida
"Alex knows his job"
mr wilson W.
hobe sound, florida
mrs jane poverstein P.
boynton beach, florida
"Was disappointed that the six month visit was not processed due to covid. The technician was great, but back office glitch resulted in broken overflow value not being caught"
mrs pelissier P.
lantana, florida
"Very pleasant and knowledgeable."
paul V.
palm beach gardens, florida
"Jeffrey did a thorough job and didn't hesitate to answer my questions."
mr newman N.
west palm beach, florida
"Alex is always very thorough and efficient."
michael G.
jensen beach, florida
"The AC installers and Claude were very good about making sure everything was put in correctly. Their work was top notch and Claude was very responsive to my concerns. The Plumber did a great job installing the new water heater."
mr brodzik B.
north palm beach, florida
"Man was courteous answered my questions and offered good advice"
mr menelaws M.
loxahatchee, florida
susan H.
boca raton, florida
"Prompt service and service with a smile!"
susan L.
lake park, florida
"The two techies really worked well together and made it easy to be around for hours while I went ahead and attended to my work. It was almost a pleasure to have them fix my air handler not working."
mrs diana S.
delray beach, florida
"Raul was very efficient and walked me through the issues that were found in a respectful and informative manner."
mr christensen C.
lake worth, florida
"Information on quotes, very vague, price very ,very, high."
mr curtis C.
palm beach gardens, florida
"All aspects of the experience were perfect!"
mr schwartz S.
plantation, florida
rosalind L.
miami berach, florida
"Tech Ruben was wonderful and then he brought in Daniel, the salesman, to complete the sale. Very nice guys to deal with"
jane B.
boynton beach, florida
"Technician was prompt, knowledgable, courteous and efficient."
mrs bilquin B.
jensen beach, florida
mrs s creegan C.
lake worth, florida
"Technician was very polite an knew what he was doing."
mr spence S.
s palm beach, florida
"Alan is very honest and informative"
dr anthony D.
boca raton, florida
"No hassle bisit"
mr beaudoin B.
palm beach gardens, florida
"Service and personel both great"
nancy&john L.
palm beach gardens, florida
"Prompt and very professional. Outstanding job allowed us to have the new AC installed and working in the same day."
mr fedyniak F.
pembroke pines, florida
"Very professional and responded to all my questions"
mrs carver C.
loxahatchee, florida
"Very good tech"
michael G.
delray beach, florida
jessica W.
boynton beach, florida
"This time fixed the issue. Same issue came out for on March 1. Technician this time actually fixed it, and admitted technician on March 1 didnt do his job, didnt even take the unit panel off then. So didnt do his job first time to actually fix it, but I got charged again to get it fixed this time. So not happy about that. And why would I subscribe to a maintenance plan when now proven you got people cutting corners?"
mrs white W.
west palm beach, florida
"Very Professional and very experienced"
anthony B.
lake worth, florida
"Provided important information regarding our A C unit in a professional manner"
mr borrack B.
stuart, florida
"The service seemed that it was done appropriately, but I haven't received the estimate for the new unit yet."
ben R.
palm city, florida
"Very knowledgeable.Gave me some good information."
mr caffrey C.
jupiter, florida
"Been with Service Experts for years. Professional,courteous, and thorough in their work. The best in the business."
mrs cordani C.
palm beach gardens, florida
mrs dixon D.
plantation, florida
mrs bonanni B.
palm beach gardens, florida
"Polite and respectful of the property"
jorge G.
jupiter, florida
"Prompt and quality service"
mr mcnulty M.
jupiter, florida
"tech failed to have proper part"
julio A.
boca raton, florida
"Good job,"
mrs peredo P.
royal palm beach, florida
"Technician wss courteous and knowledgeable"
mr poris P.
palm beach gardens, florida
mrs marjorie Z.
lake worth, florida
"The workmen were very clean with their work and Juan was so good at explaining everything. I am very,very pleased so far and I thank Mrs Driscoll for recommending your company"
mrs l jaworski J.
stuart, florida
"Great work tough job in a hot attic."
michael D.
lake worth, florida
"They were good"
mr. mrs. l penney P.
jupiter, florida
"Jason took his time to make sure everything was done correctly."
mr roy R.
boynton beach, florida
mr quinn Q.
tequesta, florida
"Appointment was a little later than quoted but service was excellent as always"
linda H.
palm beach gardens, florida
"They responded quickly and were fast and efficient."
charles M.
stuart, florida
"Prompt, courteous, knowledgeable"
mr manuel M.
west palm beach, florida
mrs swartout S.
north palm beach, florida
"Service person was polite and did not try to sell us additional parts, services. I appreciate that."
mr. woods W.
palm beach gardens, florida
mr laudadio L.
coconut creek, florida
mr duket D.
jupiter, florida
"Very polite and knowledgeable"
mr detwiler D.
jupiter, florida
"2 service technicians provided very thorough troubleshooting inspection with good explanations about an air handler fan issue"
kenneth G.
boynton beach, florida
mr joseph F.
juno beach, florida
"With the exception of the new a/c unit making more noise than expected, the service was great and the a/c is working fine!"
richard B.
west palm beach, florida
"Dave Stewart is the best HVAC expert I've ever met. His knowledge of the business is thorough. He has able to answer questions about a ventilation system in my new home, which was built in 2007. None of the other reps who serviced my original A/Cs or the new A/Cs I had installed recently, knew anything about that ventilation system. Dave is a great asset for your company."
laurel A.
palm beach gardens, florida
"He fixed problem immediately"
latoya D.
margate, florida
"He went over and above to provide good service."
daniel R.
lauderhill, florida
"Good service, respect of the time of the appointment"
carl K.
boston, massachusetts
"Competent"
mr myers M.
west palm beach, florida
rolando R.
jupiter, florida
linda M.
lake park, florida
"Jeff and Salvatore came within the time. I had requested, they also both wore masks the entire time they were in my home. They performed the preventive maintenance on my system both outdoors and the indoor air handler and provided paperwork showing my system was properly cleaned and working. They also said it should get several more years a productive use since I use the preventive maintenance cleaning twice a year as recommended on my system. Salvatore also replaced my air filter in the hallway and disposed of the soiled one in the outside garbage can. Only reason they did not receive a number 10 rating is because I did not receive the requested phone call prior to their arrival so I would be prepared since I am handicapped and it would give me a heads up 20 to 30 minutes prior to their arrival time."
jay P.
boynton beach, florida
"very prompt getting here. prompt arrival, friendly, followed covid rules, did their checking efficiently answering any questions I posed courteously"
mr robin R.
lake park, florida
eugene K.
west palm beach, florida
"on time courteous efficient"
mrs perrone P.
palm city, florida
"Very dependable."
xylem solutions usa U.
jupiter, florida
"Excellent service. Took care of all of our needs. Was very safe, polite and professional."
mr sadowski S.
palm beach gardens, florida
"Came on time. Explained the problem in simple terms. Fixed problem with no complications"
patricia E.
delray beach, florida
rebecca A.
vero beach, florida
"He spent time to do a very good cleaning on the unit"
mrs bradt B.
singer island, florida
"Arthur was outstanding. Jose quoted $7,800 replacement cost. Highly recommended competitor quoted $5,700 and said there is a freon substitute that I could use to lengthen life of my perfectly performing a/c, whereas Jose said there is none. I did not believe him because some people bought freon using a/c's several years ago and common sense would indicate that not everyone in the U.S. who had a freon using a/c would have to replace it., He also stated that the rubber hose I have is the type that they prefer to use rather than the metal hose that Jose stated is now mandatory. According to Google, a/c's such as mine have a 15-25 year life span. I am only here 6 months a year. Arthur showed up on time, has great interpersonal skills and is an asset to your company. Helen Bradt"
mr. papp P.
jupiter, florida
"Fast, on-time, reliable repair."
fred E.
boynton beach, florida
"I HAD THREE OF YOUR EMPLOYEES VISIT ME THIS WEEK JUAN - CONSULTANT TECH 702 INSTALLED THE DUCT WORK THIS AFTERNOON TECH? DID THE MAINTENACE IN THE MORING.- THEY ALL DID GREAT JOB"
mrs l robbins R.
lake worth, florida
"Efficient and friendly"
maria B.
hollywood, florida
"Honesty, professionalism and great service"
mrs buglak B.
stuart, florida
"Very satisfied for service on 3/29/21. The tech Chip was extremely prompt, courteous & knowledgeable."
thomas M.
port saint lucie, florida
"the tech was thorough and neat"
mr mullen M.
north palm beach, florida
mr velez V.
plantation, florida
mr w kight K.
boynton beach, florida
"Jeff figured out the problem and fix it. Unfortunately Lennox didnt have the part in stock so we had to use a generic part"
mrs ann negron N.
plantation, florida
"Attentive and courteous"
jane C.
jupiter, florida
"Every one was polite, professional and went above board to get me a new unit as soon as possible."
ms sodemann S.
jupiter, florida
"Very professional and explained everything very well"
mr lippold L.
lake worth, florida
"perfect service"
mr apilungo A.
boynton beach, florida
"The installation presented a few issues. The installers, sales consultant and Alex professionally teamed up to solve the issues in an expedient manner. At each stage we were consulted and every question answered immediately regardless of time of day. We were most definitely treated with dignity and respect as valued customers."
richard B.
west palm beach, florida
mrs. pratt P.
jupiter, florida
robert B.
stuart, florida
"Service was performed quickly, however I had to wait about 1/2 hour extra while your two technicians worked through the process of getting my paperwork done. One of them blamed this on a computer problem and used some choice words describing the problem."
mr signer S.
west palm beach, florida
mr lamonica L.
oakland park, florida
"Quick response to service request. very professional employees."
mrs fraguerio F.
lake worth, florida
"The best"
mr lada L.
palm beach gardens, florida
"James arrived in the schedule time window, Installed a new UV light and tuned up my unit."
mrs hinson H.
boynton beach, florida
max C.
jupiter, florida
"The team cynicism didn't show up for the appointment, and or didn't call to reschedule. I sent an email saying this, and got no response"
mary G.
west palm beach, florida
"I was getting ready to move when technician was there, but he was pleasant and efficient."
mr bukur B.
sunrise, florida
"Technician completed my service quickly & kept me apprise of what he was doing & how unit looked."
mr lucarelli L.
palm beach gardens, florida
mr young Y.
jupiter, florida
mr. sperr S.
west palm beach, florida
"Based on past experience with Service Experts, this visit seemed thorough, the technician was polite, clean, and on time. No complaints."
mary S.
riviera beach, florida
"The service expert was able to find abd correct my problem."
felipe. A.
dania beach, florida
"Tech called did not show wasted a day of work waiting"
conny M.
west palm beach, florida
mrs hurewitz H.
boynton beach, florida
"he is efficient and knowledgeable and friendly"
debra T.
cooper city, florida
"Within the time frame. Courteous, friendly and professional."
mr yates Y.
greenacres, florida
mr cerretani C.
n palm beach, florida
"Highly professional group!"
lurie L.
west palm beach, florida
"Alex is professional and very competent. We always trust him"
mr lenaghan L.
jensen beach, florida
"he KNEW WHAT HE WAS DOING."
mr sobel S.
wellington, florida
joann P.
fort pierce, florida
"He knew all about previous issues regarding our A/C. He explained what was wrong and what needed to be done. He added extra fluid so we might remain comfortable til unit fixed."
mrs scheff S.
boca raton, florida
"The service provided was quick and seems to have been a decent job, but I resent the strong attempt to sell me an upgraded package. Since you should have documentation on my AC system, there should have been a filter for my unit on the truck. I was told that filters are $185.00. That is a ridiculous price to pay twice a year."
mrs adams A.
jupiter, florida
"Quoted $31,000 cost to replace existing 8 year old system. Called later with $18,000 quote which I suspect is still high."
ray M.
lake worth beach, florida
"Allan was very professional..."
mr spatara S.
greenacres, florida
"Jeff J. provided outstanding service"
mrs cohen C.
boca raton, florida
"The two you sent this time pissed me off. If I didnt tell the man to open the ac unit in the garage he wouldn't have because he didnt want to have to replace the tape around the outside. Lazy ass. And I have been with you for almost 18 yrs. I dont need a lecture from the second guy about the unit and rust. Anything is going to rust in a hot garage. No matter what brand you buy. Do not send either one back here"
mrs taylor T.
palm beach gardens, florida
bonnie F.
boca raton, florida
mrs pernick P.
west palm beach, florida
"The two men that came to perform my 6 month service were polite, went about their business quietly, we barely knew they were there.."
mr howard H.
palm beach gardens, florida
mr carey C.
n lauderdale, florida
"Professional and courteous"
leanne E.
lake worth, florida
"A sales person came with the repair tech. No attempt was made to repair the unit, just tried to sell a new one. The quoted price was more than double the recommendation on the lennox website. I called another company that quickly found the problem and repair it. Materials were still under warranty. Your team lied to me and tried to take advantage of me. I'll never use your company again and have already shared the story with family and friends. Shame on you!"
lynch L.
wellington, florida
"The technician Merrill was very professional. He explained step by step the service he was conducting. And he respected my space."
mr aguilera A.
dania beach, florida
"The Tech called and asked if I was going to get the ducts clean I ask him for a price he stated 75 dollars a duct I told him no on the ducts but yes on the a/c tune up ,Your tech was a no show"
mrs ross R.
west palm beach, florida
"A recently installed hallway runner was permanently stained, but in fairness to the technician, even wearing booties, due to the tar present on the attic floor, it may have been unavoidable. In good faith, to rectify the cost of my having to replace the runner, the company did not charge me one penny. My husband intends to write to the president of your company in Texas to commend your great work and service."
rosemary H.
west palm beach, florida
"Quick friendly and very professional"
conrad P.
stuart, florida
mr foy F.
west palm beach, florida
mrs azoff A.
lake worth, florida
"Alex is the BEST!"
mr millender M.
royal palm beach, florida
"Office called to inform when the technician would arrive. Technician was prompt, neat , courteous, informative"
peter L.
north palm beach, florida
"The technician was friendly and knowledgeable. He completed his task in a short amount of time."
mr feiertag F.
royal palm beach, florida
"While Matt was great, there was an issue that makes me VERY angry that had to do with supervisor Chris. Feel free to call me, but I'll be renewing my Service and Labor Warrantee with another Lennox dealer in Palm Beach County. I've bought FOUR $10,000units from you over the years, and what happened to me is NOT NICE! Feel free to call me -561-333-0619"
karin H.
ft lauderdale, florida
"The technician was polite and seemed to know his job, but the one thing I asked for (new insulation on the pipe on the outdoor unit) did not get done because he was not prepared with the correct parts."
barbara M.
north palm beach, florida
john C.
palm beach gardens, florida
"Call was quick and thorough!"
mr bonin B.
boca raton, florida
"He did a great job checking the ducts going to the back of the house and tried to arrange the ones he could. Also had recommendation if this didn't cure the problem."
mr hughes H.
greenacres city, florida
mrs bunker B.
tequesta, florida
"Claude was very thorough and helpful in giving me options in the process of deciding what a/c is right for my situation."
mrs picard P.
fort lauderdale, florida
mrs digiovanni D.
boynton beach, florida
mr patton P.
palm beach gardens, florida
mrs tenenbaum T.
boca raton, florida
"Allen was helpful, respectful and very thorough."
mr sullivan S.
lake worth, florida
"Roberto was very good at what he does."
katherine W.
boynton beach, florida
mrs mardis M.
palm beach gardens, florida
mr grossman G.
boynton beach, florida
mrs lifshitz L.
boynton beach, florida
"Alex inspected the air conditioner unit outside and inside and did the required maintenance. He is very efficient and very knowledgeable."
mrs arrington A.
west palm beach, florida
"The guys worked diligently all day and laid cloths down to protect my wood floors, however there are lots of dents in the wood. Probably from tools being laid down. Also there is a small screw hole in my bathroom wall which backs up to the small closet they had to install my A/C in. I was impressed with how hard they worked but dont know how the dents in my wood floors can be fixed. VERY disappointed about that and the hole in my bathroom."
mr teller T.
boynton beach, florida
mrs giedinghagen G.
lake worth, florida
"Alex is great and knows what hes doing"
ms toson T.
west palm beach, florida
"Very professional, very respectful, clean"
lorin M.
boca raton, florida
"Fast, efficient,friendly,professional, and polite"
lawrence H.
port st lucie, florida
"I ASK FOR JAMES ALL THE TIME BECAUSE HE MUST BE YOUR BEST TECH. HE IS THORUGH AND NEAT AND VERY PROFESSIONAL. HE IS THE PERFECT TECH YOU WANT COMING ALL THE TIME"
mr koff K.
palm beach gardens, florida
"on time with experienced technicians"
paula G.
greenacres, florida
"Jason answered all my questions"
mr myers M.
west palm beach, florida
"both p0olite and informative"
ken G.
loxahatchee, florida
susan M.
west palm beach, florida
"They did what they were supposed to do."
constance S.
lantana, florida
"ask technician"
mrs mahoney M.
jupiter, florida
"Nick did not solve the issue after 3 visits, gave me unreliable advice. When I called to express my concern, I was told someone would call me, I believe his name was Chris, and he never bothered to call to hear my concerns."
charles M.
palm beach gardens, florida
"professional and on time"
ken M.
ft lauderdale, florida
janet K.
delray, florida
"The men were very professional and polite and cleaned up beautifully. Juan Losada was exemplary"
robert S.
wellington, florida
"Scott was thorough and knowledgeable."
dr pape P.
wellington, florida
"very attentive and personable. Did the work efficiently and extended himself"
mr santiago S.
stuart, florida
"My technician, Jeffrey, arrived on time, was polite and knowledgeable, and performed the service quickly."
susan J.
greenacres, florida
"He was punctual, serviced the unit in a professional manner. Had covers for his shoes"
dr michelsen M.
port st lucie, florida
"Excellent service"
mrs george G.
jupiter, florida
mrs johnson J.
palm beach gardens, florida
"Very kind and knowledgeable!"
ms. larosa L.
palm beach shores, florida
mr killey sr S.
riviera beach, florida
"Great pleasant courteous knowledgable"
danziger D.
west palm beach, florida
"He came looked n felt confident all was good n was neat doing everything"
mr romeo R.
west palm beach, florida
lorraine C.
west palm beach, florida
"Routine maintenance service scheduled by Service Experts. Technician tried to upsell on filters, 2 different types. Tried to say we were not using proper filters and put that into final report ( the ones we were using had been recommended by Service Experts for last 4 years we had the ac unit). Suspect his comment was an attempt to void out our warranties. Then, 2 hours after he left blower motor was broken and we received a notification from our smart thermostat and had to have it replaced, Tech tried to charge us but we called the office and verified that parts and labor were under warranty-no charge. Suspect tech did something during the routine maintenance. No confidence in tech. Tech was surly and banged out of my home at the end of the service."
mrs wyatt W.
stuart, florida
mrs silverberg S.
west palm beach, florida
"Timely service response to my issue."
mr beckerman B.
boca raton, florida
"Alex ,explain things clearly"
mrs moore M.
palm beach gardens, florida
"Service provided in a timely manner, technitian explained all issues"
craig H.
west palm beach, florida
"Job was completed. Technician was very informative , professional and knowledgeable"
mr overend O.
lake worth, florida
"Great Tec. Was excellent!"
mrs shannon S.
jupiter, florida
"He came early and was very informative and was done quickly."
mrs mooney M.
fort lauderdale, florida
mr zelikovsky Z.
stuart, florida
"Very professional."
mr lazenby L.
hobe sound, florida
mrs yorke Y.
jupiter, florida
"The Service Rep explained things thoroughly and answered all my questions and gave me specific costs of the various options we could choose from to improve the function of our AC unit."
mr seh S.
jupiter, florida
"TECH WAS POLITE AND WENT TO WORK RIGHT AWAY"
mr tulko T.
hobe sound, florida
"James did his usual great job."
mrs bryant B.
greenacers, florida
"Our new A/C unit was replaced in a timely manner. However, the evening of install, March 1, the unit was not cooling. We called Service Experts who did send out a technician at 10pm. He addressed the issue and the system was up and running. By the morning when we got up, we were experiencing the same issue - cool air was not coming out of the vents. Thankfully, on March 2, Alex Forand came to resolve the issue. The install was done incorrectly. Thank goodness for Alex. He is knows exactly what was wrong and correctly the incorrect installation issues."
mrs velasquez V.
west palm beach, florida
doug K.
jupiter, florida
"Art was awesome. I look forward to having him service our AC unit . Very courteous and takes the time to explain the issue"
bruce d.
floral park, new york
"The clarity in which the system was presented"
ina R.
delray beach, florida
"excellent and nice technician"
mr bolduc B.
royal palm beach, florida
"very good AAA+++"
ms. hancock H.
north palm beach, florida
"The young serviceman is terrific and I hope he will continue to be my mainteance person!"
helen B.
port st lucie, florida
"Scott came in and was very polite and respectful and wore his mask. He also knew with just a few minutes what was wrong with the air conditioner, got the correct part, fixed the problem and was out the door. GREAT JOB!!"
mr jimenez J.
boca raton, florida
"problem was resolved in a timely manner"
dan Z.
boynton beach, florida
"Office called to see if they could come earlier. Technician called before arriving, arrived shortly thereafter, performed the service and renewed my contract. Smooth service call."
total & assoc mgmt M.
stuart, florida
ms. ellen R.
plantation, florida
dave and martha M.
juno beach, florida
"Arrived on time. Was friendly and efficient"
mrs morgan M.
miramar, florida
"Service Technician very knowledgeable, very friendly and efficient."
genevieve A.
loxahatchee, florida
"I'm a new Advantage Program customer. Had my Lennox a/c unit installed 1/24/2021. It didn't pass the building code inspection, so Candi sent Nathan to fix the problems. Nathan spent 2 1/2 hours on my unit. I'm very impressed with the work he did, & know it will pass now. Highly recommend Nathan-couldn't ask for a better technician. He is a very dedicated person. Thanks Nathan for your good work."
mr satter S.
lake worth, florida
"Always professional--great at problem solving."
mr barger B.
lake worth, florida
mr christie C.
port st lucie, florida
"Gtrat job"
mr morrone M.
lantana, florida
"Fast efficient quality workmanship"
mr d layton L.
jupiter, florida
"He was very efficent,"
mr sobel S.
wellington, florida
jeff C.
delray beach, florida
"Jeff was able to tell me the problem and what he was doing and fixed the problem"
mr battershell B.
hobe sound, florida
"The technician found the problem easily."
mrs macleish M.
delray beach, florida
mrs prouty P.
delray beach, florida
"He called to verify I was home - told me when to expect him. He showed up on time, solved the problem quickly and easily. Very professional and did a good job."
karen L.
palm beach, florida
"Alex was professional, courteous and patient and he was able to fit my unplanned AC repair into his busy schedule"
mary ellen sapp S.
boynton beach, florida
"Both Deanna from the office and Alex, the technician, were good ambassadors for Service Experts. Alex arrives on time, is courteous, does a thorough inspection of the a/c, explains any problems, answers questions."
mr coulter C.
palm beach gardens, florida
"very good at his job"
mr. brody B.
delray beach, florida
"My air conditioning was left off. I was without a/c for last night. The service rep who came today told me the breaker on the unit was not turned back on"
lee C.
lake clarke shores, florida
"The tech was very thorough"
mrs scheral S.
riviera beach, florida
"Technicians were prompt, friendly and worked diligently to diagnose, solve and explain the problem."
mrs baker B.
hobe sound, florida
mr alexander A.
stuart, florida
"on time , courtious,"
mrs lamar L.
delray beach, florida
mrs kaminski K.
north palm beach, florida
"Always on time, thorough, knowledgeable, informative of concerns or status, courteous and respectful."
mrs ream R.
north palm beach, florida
"Matt and Britany are the best!"
mr roberts R.
ft lauderdale, florida
bob B.
jupiter, florida
mr liszewski L.
fort lauderdale, florida
phil P.
lake worth, florida
"Both Spencer and Ramoan where very courteous and professional. All options were presented clearly."
dr alan B.
boynton beach, florida
mrs frankel F.
palm beach gardens, florida
mrs furino F.
hobe sound, florida
"Very professional and knowledgeable"
mrs muilenburg M.
palm beach gardens, florida
"The service technician ordered us a filter for our rented AC unit, and came to install it today, after almost 1 year of waiting for it. (no joke, almost a year!). and it was the wrong size. Not happy at all"
thomas T.
fort lauderdale, florida
"Tec told me he would replace uv light bulbs for about $395 ach ( 2 bulbs would be $790.) there was no discussion about a new dual stratos air uv system. i should not have been charged $1750.00 I only signed for service nothing was shown to me about a bill for $1750.00"
mrs adams A.
greenacres, florida
"I have used Service Experts since I bought my house in 2001and have always been happy with your service"
mr grant G.
north palm beach, florida
"Technician was courteous, explained part needed, and followed the health rules"
dr litwin L.
wellington, florida
mr giesing G.
vero beach, florida
mr aguiar A.
cooper city, florida
"Very knowledgeble"
beverly B.
port st. lucie, florida
michael H.
lake worth, florida
"Everything about the install was very professional."
mr panfil P.
lake park, florida
michael S.
tequesta, florida
"Both of the techs were simply outstanding. You are fortunate to have employees of this quality. In addition, your telephone receptionists were courteous and extremely helpful."
barbara A.
boynton beach, florida
"RESPONDED QUICKLY AND VERY EXPLICIT EXPLANATION OF REQUIREMENTS"
mr sharpe S.
pembroke pines, florida
joe L.
oakland park, florida
"Very professional and knowledgeable. Explained my problem so I could understand it."
mrs douponce D.
palm beach gardens, florida
"On time service , polite technician and great service."
lisa and stephen P.
wellington, florida
"We had several problems with the tankless water heater when it was installed. Steve assisted in improving the equipment by calling in plumbers and water heater experts."
anne M.
north palm beach, florida
"Tech came out a few hours after I called (on a Sunday) and quickly fixed the problem."
dr ratner R.
palm beach gardens, florida
mr feliz F.
juno beach, florida
"Very professional"
michael B.
delray beach, florida
"he is an excellent technician. He explains problems very well fixed my system better than anyone else ever had."
anne T.
boynton beach, florida
"Alex also fixed the poorly installed thermostat."
mrs pugliese P.
palm beach gardens, florida
"He seemed to know what he was doing."
shaw C.
singer island, florida
"James is always very thorough when he services our AC unit. When he recommended purchasing a new unit (ours was 21 years old) after showing us what was going on, we trusted his judgement. James and Juan (the sales person) were very efficient with getting permits and arranging everything with our condo association for next day installation."
leonard W.
palm beach gardens, florida
"Technician was here early and was very efficient in serving our AC system. He also pointed out that our water heater is getting ready for replacement."
dianna G.
jupiter, florida
"Quick and thorough."
dr levy L.
palm beach gardens, florida
mr gans G.
jupiter, florida
mr. wolmer W.
palm beach gardens, florida
"Great"
mrs perez P.
jupiter, florida
"Very professional, friendly and knowledgeable service!"
wendy M.
port saint lucie, florida
"Very personable, helpful, informative"
michael H.
lantana, florida
"I was quite impressed by the care that was taken, putting down runners to protect my flooring, the clean-up after the install, the time that the tech took to explain the workings of the thermostat, and a shout-out to Jose for setting it all up!"
martha R.
west palm beach, florida
mr rosich R.
west palm beach, florida
"I was impressed with your agent respond to all my questions, his knowledge of his product and eagerness to help and answering all my questions."
mrs lafleur L.
delray beach, florida
"I would like to express my sincere appreciation for the outstanding job Arthur (assisted by David Stewart) did in handling my AC maintenance tune up this afternoon. I was extremely pleased with the professional and thorough way they checked over my unit. They were courteous and secured my confidence, not only in the worked they did, but was also in the way they adhered to COVID safety precautions."
mrs beam B.
west palm beach, florida
"Appointment time met, Work completed ."
mr kaul K.
palm beach gardens, florida
mr linton L.
royal palm beach, florida
"FROM THE APPOINTMENT CALL TO THE SIGNING OF THE RECEIPT IT WAS VERY EASY AND THE TECHNITION WAS VERY COURTIOUS."
mr stephan S.
royal palm beach, florida
"Alex was very thorough and professional."
mr silverstein S.
lake worth, florida
"He was there on time and went through all parts of the AC."
mary G.
west palm beach, florida
"I largely ignored technician but he seemed to do his work eficiently"
mrs bauer B.
jupiter, florida
"Scott is the best service technician that I have ever had."
mrs bauer B.
jupiter, florida
"Scott is the best Service Technician that I have ever had!"
mr west W.
hobe sound, florida
mrs s creegan C.
lake worth, florida
"Jeff was the first to show me the ooutside electrical workings on the air conditioner."
mr martling M.
wellington, florida
"Very professional helpful prompt"