Service Experts Heating & Air Conditioning Reviews

Average Customer Rating
4.7/5 stars based on 7,454 Reviews
michael B.
delray beach, florida
"he is an excellent technician. He explains problems very well fixed my system better than anyone else ever had."
anne T.
boynton beach, florida
"Alex also fixed the poorly installed thermostat."
mrs pugliese P.
palm beach gardens, florida
"He seemed to know what he was doing."
shaw C.
singer island, florida
"James is always very thorough when he services our AC unit. When he recommended purchasing a new unit (ours was 21 years old) after showing us what was going on, we trusted his judgement. James and Juan (the sales person) were very efficient with getting permits and arranging everything with our condo association for next day installation."
leonard W.
palm beach gardens, florida
"Technician was here early and was very efficient in serving our AC system. He also pointed out that our water heater is getting ready for replacement."
dianna G.
jupiter, florida
"Quick and thorough."
dr levy L.
palm beach gardens, florida
mr gans G.
jupiter, florida
mr. wolmer W.
palm beach gardens, florida
"Great"
mrs perez P.
jupiter, florida
"Very professional, friendly and knowledgeable service!"
wendy M.
port saint lucie, florida
"Very personable, helpful, informative"
michael H.
lantana, florida
"I was quite impressed by the care that was taken, putting down runners to protect my flooring, the clean-up after the install, the time that the tech took to explain the workings of the thermostat, and a shout-out to Jose for setting it all up!"
martha R.
west palm beach, florida
mr rosich R.
west palm beach, florida
"I was impressed with your agent respond to all my questions, his knowledge of his product and eagerness to help and answering all my questions."
mrs lafleur L.
delray beach, florida
"I would like to express my sincere appreciation for the outstanding job Arthur (assisted by David Stewart) did in handling my AC maintenance tune up this afternoon. I was extremely pleased with the professional and thorough way they checked over my unit. They were courteous and secured my confidence, not only in the worked they did, but was also in the way they adhered to COVID safety precautions."
mrs beam B.
west palm beach, florida
"Appointment time met, Work completed ."
mr kaul K.
palm beach gardens, florida
mr linton L.
royal palm beach, florida
"FROM THE APPOINTMENT CALL TO THE SIGNING OF THE RECEIPT IT WAS VERY EASY AND THE TECHNITION WAS VERY COURTIOUS."
mr stephan S.
royal palm beach, florida
"Alex was very thorough and professional."
mr silverstein S.
lake worth, florida
"He was there on time and went through all parts of the AC."
mary G.
west palm beach, florida
"I largely ignored technician but he seemed to do his work eficiently"
mrs bauer B.
jupiter, florida
"Scott is the best service technician that I have ever had."
mrs bauer B.
jupiter, florida
"Scott is the best Service Technician that I have ever had!"
mr west W.
hobe sound, florida
mrs s creegan C.
lake worth, florida
"Jeff was the first to show me the ooutside electrical workings on the air conditioner."
mr martling M.
wellington, florida
"Very professional helpful prompt"
mrs rose R.
west palm beach, florida
mr pesch P.
port saint lucie, florida
dr simonson S.
wellington, florida
"on time--efficient-know legible"
gerald S.
west palm beach, florida
"Jeff was extremely efficient and knowledgeable for the task at hand"
mr kurtz K.
lake worth, florida
"Tech was ontime, efficient, personable. What I expect from SE"
mr riddle R.
west palm beach, florida
"The only concern I have is that it was raining on the day the service was done and the Tech said that because of the rain he was unable to do a test of the system to find out why the "410a " was well below acceptable levels Saying there could be a leak. The unit is not even a full four years old yet !"
arlene J.
jupiter, florida
"Our technician was pleasant, professional and knowledgeable."
dr michelsen M.
port st lucie, florida
"quick and accurate service"
conrad P.
stuart, florida
"Fast, courteous and explained everything well"
julio E.
coconut creek, florida
lori D.
jupiter, florida
"Tech arrived on time checked every thing and answered my questions"
david L.
jupiter, florida
mr kelly K.
palm beach gardens, florida
"Took care of the job"
mr pope P.
west palm beach, florida
mr schwartz S.
west palm beach, florida
ernie R.
ft lauderdale, florida
"Very knowledgeable tech and courteous"
helene A.
lauderhill, florida
"karen offered outstanding customer service jacques was very knowledgable and professional"
mr cherry C.
plantation, florida
"Employee arrived on time, completed his work and advised me as to his findings. His efforts seemed thorough. Thx."
mr klein K.
delray beach, florida
"Prompt courteous explained everything clearly."
pam D.
boynton beach, florida
"Allan came in did what was expected however, I noticed Allan was not wearing a mask when he entered the house or when he told me they system was running very good."
mrs goldstein G.
boca raton, florida
mr matthews M.
juno beach, florida
tom B.
boca raton, florida
"Lucky did excellently"
mr robert A.
palm bch gardens, florida
mark G.
west palm beach, florida
"Technical work seemed fine. Pushy sales presentation regarding Advantage Program. Since my AC is working fine unsure why I received poor on all but two inspection steps including code violations and carbon monoxide. I was also told I would get a call letting me know the techs were on the way. I didn't get the call - they showed up unannounced but within the scheduled time."
mrs. zedonek Z.
royal palm beach, florida
"Polite and knowledgeable"
frank M.
wilton manors, florida
"Technician was knowledgeable, efficient & provided friendly customer service. He arrived promptly at the first hour of the 2 hour window."
leonard N.
boca raton, florida
mr brown B.
lake worth, florida
"We request Alex because he is, in our opinion your most efficient and knowledge technician."
ms judi K.
palm beach gardens, florida
"Matt is the best. I am always confident that he will find the reason for my a/c problem and fix it quickly. He never disappoints."
stacy L.
lake worth, florida
mr salivar S.
palm beach gardens, florida
"They checked everything and explained what was going on."
mr kalan K.
west palm beach, florida
"Went perfectly"
mrs postal P.
royal palm beach, florida
mrs terracino T.
palm beach gardens, florida
mrs conroy C.
palm beach gardens, florida
"Quick, on-time, helpful."
mr christie C.
wellington, florida
"Tech arrived a little late, but this service was scheduled the same morning, Arthur did call to say he was on the way."
mr keough K.
boynton beach, florida
"The tech came, did what had to be done, and left."
mr diamond D.
jupiter, florida
"The tech did not know how to change the time of day on the thermostat, the tech suggested that I change the air filter to an electrostatic one for better filtering, however the price he quoted was outrageous at $850.00, I could purchase one online for approx. $60.00 (a very good one) and more outrageous he suggested a ultraviolet light at a cost of $2350.00, how ignorant do you think your customers are?"
ruby C.
lake worth, florida
"Since I went to the quarterly cleaning and maintenance, my AC has been working great, no clogged line. Alex is the best technician and I will only have him work on my machine."
dariluz F.
margate, florida
"NA"
mary M.
hypoluxo, florida
"Jason called ahead, let us know when he would arrive. He then figured out what to do, and rigged our system so it kept us cool while we waited for the repair crew to come by on the next business day."
mrs grace G.
greenacres, florida
"Excellent service"
mr gary C.
palm beach gardens, florida
"Did a thorough job of servicing my A/C."
mr cohen C.
boynton beach, florida
"I had a regular service on January 26th. On February 8th my system shut down. I learned on the service of February 8th that the pan had filled up with water. I have 2 safety systems a pump and a shut off valve. I am a little concerned that the system could fail so quickly after January 26th service"
mr phillips P.
delray beach, florida
"Service was great. Billing amount was rediculous and I sent an email to service manager and awaiting a reply"
pam L.
lake clarke shores, florida
mr brownstein B.
boynton beach, florida
"Reps were not very helpful, more than an hour past the promised time, and I wasn't notified of them being late or running behind until I called in to ask where they were, since it was 15 minutes past their time when I called. They came and diagnosed the problem, and charged me to diagnose, but then told me there was no way they could fix it over the weekend, and that it would cost over $450 for the repair, possibly more if the part wasnt under warranty. Technician was very standoffish, and kept trying to justify what would have been $450 an hour labor rate to take off 8 bolts and a fan, and put the new part in. Not the way to treat customers. Your competitor did it for less, and in the same day that he came out to look at the problem, without arguing or trying to belittle me as a customer. I will never do business with your company and will suggest to all my friends and family that they refrain from doing so as well."
mr hernandez H.
west palm beach, florida
"You always give good service."
john C.
palm beach gardens, florida
mrs falloon F.
palm beach gardens, florida
"Jeff did not arrive within the scheduled time but did his job in a professional manner when he did"
mrs umphrey U.
delray beach, florida
"Quick clean and knowledgeable"
mr gulin G.
jupiter, florida
"need to comeback to relocate air filter opening"
mr seegers S.
west palm beach, florida
"Very professional and polite"
mr sobel S.
wellington, florida
mr rudi aschenbrand A.
boca raton, florida
mrs henry H.
west palm beach, florida
mrs sherr S.
boca raton, florida
"Very thorough."
mr sayovitz S.
boca raton, florida
mr jones J.
west palm beach, florida
"I was impressed with how he handled the inspection of our AC to insure proper working. He was very detailed oriented."
mr epperson E.
delray beach, florida
mr petit-clair P.
boca raton, florida
rita B.
greenacers, florida
"On time. Called ahead. Very competent"
joanne M.
palm beach gardens, florida
"Very polite, knowledgeable and professional."
daniela E.
juno beach, florida
"Carlos was very thorough attentive and he answered all my questions and tested my new equipment thoroughly"
mr martin M.
lake worth, florida
harold F.
west palm beach, florida
"Don't explain the services and I have to pay for nothing"
mr balcombe B.
boca raton, florida
"Needed second visit as not connected"
richard M.
port st lucie, florida
"was very knowledgeable and friendly"
mrs agines A.
wellington, florida
"On time, explained what he was doing and the results"
mr blalack B.
pembroke pine, florida
"Technician was timely, called to let me know expected arrival time. Was considerate and through."
alissa K.
west palm beach, florida
"Roberto was very thorough with my heater to figure out why it was working."
mr braswell B.
wellington, florida
richard D.
jupiter, florida
"Rapid installation. Pleasant proposal"
yveline M.
fort lauderdale, florida
"Very competent man and friendly"
susan R.
?palm city, florida
amy H.
lantana, florida
"I purchased the pre-paid maintenance plan in order to possibly save money if the unit needed repairs. Apparently that isn't the case, since the tech was onsite doing the maintenance, and I needed a repair. Not only did he have to travel back to the shop, it cost me $250, for a 20 min repair. i was not happy."
mr. arsht A.
delray beach, florida
"Alex is the best"
mrs cooper C.
west palm beach, florida
"I was pleased with the service of the technican"
mr battershell B.
hobe sound, florida
"On time. Explained what was needed. Did the work. Very professional.Works good. As an architect and engineer I value the lack of b.s."
mr holland H.
lantana, florida
"Alex got to inspection promptly assessing the situation and gave me the answers I needed."
mrs lauren G.
jupiter, florida
"Scott is an asset to your company. He takes wonderful care of my AC units inside and out. He is meticulous, knowledgeable, and knows how to do the job right. He is the best!"
mr bolduc B.
royal palm beach, florida
"very good information that he gave us AAA++++"
pamela G.
vero beach, florida
"Very efficient. Took the time to explain everything. Friendly and helpful."
mr. zrinscak Z.
west palm beach, florida
rita T.
stuart, florida
"Eric and Arthur were professional and courteous!"
mrs skrypkar S.
jupiter, florida
"Did his maintenance and discovered a problem that we will correct."
dan B.
jupiter, florida
mr. arens A.
jupiter, florida
mrs gallagher G.
jupiter, florida
"Knowledge, efficient"
mrs defeo D.
boca raton, florida
"Mike Garcia Issue resolved immediately Very knowledgeable and excellent customer service."
mr shifley S.
royal palm beach, florida
mr anderson A.
parkland, florida
"Mike is very aware of my equipment having been here before and making upgrades as he felt were required."
mrs mcnaughton M.
west palm beach, florida
"Tech showed up on time professional friendly tech"
mr mclellan M.
jupiter, florida
mr kelly K.
boynton beach, florida
"Claude didn't everything he said he would Nathan made me decided to buy next ac from he really made your company look good last claudin did a great job of follow thru i owned a company good people are hard to find please thank them for me"
mrs forrestal F.
pompano beach, florida
mrs bates B.
west palm beach, florida
"Scott Goodbread was our service tech. He was extremely thorough and informative about our system. We have been with your company for 20 years and have referred 4 neighbors who currently use your services."
mrs marmorstein M.
delray beach, florida
"I have been with Service Experts since 1998 and have installed 3 a/c's in my home and one a/c in a condo that I used to own, but sold. I've had Alex take care of my a/c's for almost as many years and he is the only person I trust to take care of my a/c. Whenever I've had a problem Service Experts is there almost immediately regardless of the day or time. I've also referred Service Experts to other relatives and friends and they were equally as satisfied. I know that Alex is a tremendous asset to the Service Expert family. Thank you."
mrs schrab S.
west palm beach, florida
"Polite, professional."
brenda G.
west palm beach, florida
"Never have I had a technician come to home for a repair and show up with a sales rep. This is the first time this company came to my home and I felt like shark bait"
mr boynton B.
boynton beach, florida
mr feranti F.
port st lucie, florida
"Good honest service"
mr malvese M.
palm beach gardens, florida
"He was very courteous and quick"
mrs telga T.
lake worth, florida
mr moore M.
jensen beach, florida
"Well done."
forrest and eileen B.
west palm beach, florida
"Scott provided a thorough inspection and maint."
mr panfil P.
lake park, florida
mr kalaidi K.
jupiter, florida
mr miller M.
delray beach, florida
"Carlos was friendly, efficient. knowlegible."
tammy R.
jupiter, florida
"Very professional, trustworthy, and friendly."
mrs l robbins R.
lake worth, florida
"Tech seemed knowledgeable and was friendly!"
mr maharaj M.
davie, florida
"The technician was on time and very helpful in answering my questions"
mr goodger G.
wellington, florida
mrs tatham T.
boca raton, florida
"Both Jack and Sal were very professional and completed the maintenance check on my AC system in record time to find everything in working order."
vivette P.
ft lauderdale, florida
"On time ,polite and efficient."
mary M.
hypoluxo, florida
"Alex is THE Best. If he runs over on a previous call, he lets you know. He doesn't BS. He treats customers like people and not like numbers. He makes you feel like he actually cares if your equipment is working well. And he tells funny stories! He's a regular dude - it's like your friend comes by and works on your A/C and/or water heater. Give him a raise! Thanx."
dr greenwasser G.
stuart, florida
"Scott is always punctual and addresses each problem with dispatch."
mr bruce M.
fort lauderdale, florida
"Great service tech"
rita B.
boynton beach, florida
june M.
jensen beach, florida
"James is very thorough and provides excellent service."
carol B.
plantation, florida
mr. papp P.
jupiter, florida
mrs foglesong F.
loxahatchee, florida
"The gentleman was very polite and answered all my silly questions he was very nice but he said I would get an email or a copy of my bill which I did not get I would like a bill sent to me please"
mr mote M.
jupiter, florida
"The technician said everything checked out OK. Hopefully he did his job thoroughly to come to that conclusion."
mr kadis K.
west palm beach, florida
janet D.
jupiter farms, florida
"The technicians were prompt, courteous, and completed the work on time."
mr burger B.
palm beach gardens, florida
"Service Experts never ceases to do exactly what they say theyre going to do and explain everything theyre very professional theyre very smart and theyre very kind, we love you."
donna m H.
palm city, florida
"Consistency, I request the same technician every time and he knows my system."
paul R.
pompano beach, florida
mr tims T.
wellington, florida
katherine G.
palm beach gardens, florida
"Matthew arrived on time..was friendly..& did a great job!-)"
mrs savell S.
boynton beach, florida
mr testa T.
jupiter, florida
mrs labovitz L.
palm beach gardens, florida
"immediately diagnosed and fixed problem"
mr carroll C.
west palm beach, florida
"Polite and work orientated, he got right into the job."
rebecca A.
vero beach, florida
"Excellent service"
mr morrongiello M.
west palm beach, florida
mrs dinu D.
jupiter, florida
mr danenberg D.
palm beach gardens, florida
"Matt is thorough, technically efficient and suggested items to help purify the air"
corinne K.
boynton beach, florida
"Quality of service was given. Customer service is top priority for me"
mrs hiner H.
plantation, florida
mrs dipietro D.
greenacres city, florida
mr coulter C.
palm beach gardens, florida
"great job"
josephine M.
greenacres, florida
"Technician was polite and efficient"
mr oliveira O.
jensen beach, florida
"Concise respectful efficient"
mr golinger G.
boynton beach, florida
lurlene S.
royal palm beach, florida
"He was quick and professional. I was very satisfied with his work ."
dan Q.
atlantis, florida
"Courteous, explained clearly"
mr killey sr S.
riviera beach, florida
"Very polite and really explained things very well..salesman The installers were great"
dan D.
jupiter, florida
"Courteous, knowledgeable and tackled the situation promptly."
mr trefts T.
west palm bch, florida
mr broga B.
fort pierce, florida
"Polite and careful and did the work at a good pace."
aristides M.
jupiter, florida
"Tech was punctual, friendly, efficient"
heidi S.
west palm beach, florida
"Allan was clean, professional, sweet and knowledgeable. I will request that he service my A.C. in 6 months when it needs serviced again :)) Thanks Allan and thank you Service Experts =D"
craig H.
west palm beach, florida
russ H.
margate, florida
"JACQUES is one of the best we have seen I would prefer him for all future service"
mr knaus K.
palm beach gardens, florida
lidia B.
wellington, florida
mr morgan M.
indiantown, florida
alan R.
delray beach, florida
"Professional, thorough & explained everything."
mrs kress K.
jupiter, florida
"Recommended unit is not working correctly."
mrs colon C.
palm beach gardens, florida
mrs lashinsky/ste L.
palm beach gardens, florida
keith J.
margate, florida
mr wisinski W.
singer island, florida
"Efficient and clean"
judy H.
fort lauderdale, florida
"The gentleman who came to our house really knew what he was doing excellent!"
mrs bukofzer B.
palm beach gardens, florida
mr davis D.
west palm beach, florida
"Seemed to be very efficient."
stanley B.
boynton beach, florida
"The tech did an excellent job however I was very disappointed with the other fellows pitch to get me to essentially buy a hot water heater on time."
patrick C.
lantana, florida
jo C.
delray beach, florida
mr halburian H.
loxahatchee, florida
"100"
mr halburian H.
loxahatchee, florida
"100"
mr halburian H.
loxahatchee, florida
"Carlos was very respectful, always calling me Sir. That's very rare nowadays with a 19 year old. He did a great job on servicing my AC. The supervisors of Service Experts should be very proud to have an employee like Carlos. Thank You Carlos and I wish you all the best. You're a good man."
susan H.
boca raton, florida
mrs rodriguez R.
coral springs, florida
luis D.
west palm beach, florida
"Carlos was friendly and effective."
mrs distefano D.
hobe sound, florida
"Service was prompt and pleasant."
mr borrack B.
stuart, florida
"I was told that my warranty did not cover the repair after I placed a deposit on the labor. I was told the part would cost me $1563.00. I called Kraus and Crane Air Conditioning, paid $450.00 for labor and part was covered under warranty. Waiting to see if I get my deposit back."
ronald S.
boca raton, florida
"good service. honest answers to questions."
alan G.
boca raton, florida
"Alex is the best.........very knowledgeable and responsive"
mrs browne B.
lake park, florida
"It took four visits to fix the problem on a new system which was installed by you in the fall of 2019. We have been customers for over 15 years and this has never happened in the past."
mr gross G.
hillsboro beach, florida
"Mike is a professional."
debra J.
north palm beach, florida
joann D.
hobe sound, florida
george N.
l8k 5p8, ontario
"Mitch had to come back to move hot water heater to accommodate laundry tub. He & his partner did an excellent job re-positioning tank & he also hooked up the laundry tub plumbing (drain)."
mr mundie M.
north palm beach, florida
"Friendly courteous and informative technician."
mr zimmerman Z.
stuart, florida
"Did a good job"
mrs torrisi T.
boca raton, florida
"Mike Garcia is an excellent representative for you company"
paul B.
west palm beach, florida
"Very efficient polite clean"
mrs schwartz S.
boca raton, florida
"Have a supervisor contact me"
mrs loeb L.
palm city, florida
"I purchased a Lenox AC from Service Experts 4.5 yrs ago - Every time your team comes for service they try and sell me a UV Light unit. I am really tired of hearing the high pressure speech about that product. Also, having a sales person tag along and enter my home for no business purpose during COVID, exposing my family to additional virus risk is incredibly irresponsible business practice. You may want to reconsider this practice until this pandemic is under control."
mrs williams W.
plantation, florida
"Mike has been my tech for over 6 years. He is so personable and professional"
mrs goldstein G.
west palm beach, florida
"came on time, pleasant tech, respectful."
mr catania C.
stuart, florida
"This is the SECOND TIME you have showed up withe the WRONG filter for the a/c system you installed at my condo. Why can't you get this right?"
mrs defeo D.
boca raton, florida
"The service we received was fantastic! our issue was resolved immediately the technician Mike Garcia is very knowledgeable as well as friendly."
mrs franko F.
palm beach gardens, florida
lisa S.
jupiter, florida
mr garcia G.
jupiter, florida
mr jones J.
boynton beach, florida
"service was great"
mr valdman V.
delray beach, florida
"The gentleman was super nice and professional..explain things in the right way.."
mr haft H.
boca raton, florida
tom B.
boca raton, florida
"He was polite, efficient and clean, super."
mrs barnes B.
palm city, florida
"on time"
chris S.
juno beach, florida
mrs riccio R.
jupiter, florida
"Thorough and quick"
douglas R.
tequesta, florida
"Very quick, polite and answered any questions we had!"
mr. brienza B.
tequesta, florida
born B.
jupiter, florida
mr sadowski S.
palm beach gardens, florida
sharon A.
fort pierce, florida
"THE REPRESENTATIVE WAS PUNCTUAL AND VERY KNOWLEDGEABLE. HE FIXED IN THE PROBLEM IN MINUTES, HE WAS VERY NEAT AND COURTEOUS."
neil W.
port saint lucie, florida
"total mis dignosis of my problem, technician told me the fan motor was goign bad, you would have to order the part next week, about $800 to fix problem, had another company come out the very next day, and it was the thermostat, fixed it in 30 min, unit works fine"
melvin B.
tamarac, florida
"Didn't help with the problem"
ms licudine L.
jupiter, florida
"Matt is a 10 But I was just at Home Depot today and the same light I purchased from your company for $1300, another ac company was selling it for $895. Ive very disappointed with the upcharge. This company is definitely not giving them away for free. So why have you marked up your up lights that high?!?"
mr caffrey C.
jupiter, florida
"Quick response. Courteous,professional, and thorough. A great credit to your company."
silvio P.
pt st lucie, florida
mr morris M.
jupiter, florida
"The ac was serviced on Monday and a problem was found. The faulty part was replaced on Tuesday. Very appreciative of the quick repair and professionalism of the tech. Chip"
mr goodell G.
jupiter, florida
"The technician, Scott Goodbread, was timely, efficient and professional."
mrs macpherson M.
west palm beach, florida
"technician very knowledgeable"
barry M.
pembroke pines, florida
mr dworet D.
coral springs, florida
"Friendly, professional"
mrs palermo P.
vero beach, florida
randy T.
fort pierce, florida
"Technician was great.Salesman was a smart mouth pain in the Butt,Very pushed,wouldn't take no for an answer."
tom L.
west palm beach, florida
"The scheduling worked well. the information on the two projects was inadequate and not well thought out."
mrs eddy E.
wellington, florida
"Professional,knowledgeable, friendly,problem addressed and corrected quickly"
mr graff G.
margate, florida
"good but awaiting invoice"
robert S.
riviera beach, florida
david I.
pompano beach, florida
"Sergio Was very professional and explained everything he did. Very efficient and quick. He communicated his arrival and that was appreciated."
john C.
palm beach gardens, florida
judith G.
lake worth, florida
"Have always been 8-9 not this time. I gather you did not have enough qualified staff available. All staf cant be on vaca. Need better management"
matthew s.
davie, florida
"Tech disconnected the compressor and tols me I need to have my unit replaced for $8,400"
mr hatcher H.
lake worth, florida
"i think alex may sure the customer is satisfied.He also exsplains everything to you and what you mightdo better."
dr greenwasser G.
stuart, florida
"Scott says there may be a problem with the adhesion on my bedroom grate which reduces the amount of heat we get in that room. Since we have a maintenance agreement, couldn't that be taken care of under our contract?"
mrs shawe S.
palm beach gardens, florida
mrs bilquin B.
jensen beach, florida
"efficiency"
cyril (butch) F.
west palm beach, florida
brendan J.
lake park, florida
mr holmberg H.
wellington, florida
"No one has followed up with our service call and we still dont have a/c working in home"
mrs sweet S.
boynton beach, florida
"received immediate scheduling and service from courteous and knowledge staff."
mr zahorak Z.
royal palm beach, florida
"Were aware of problem. Identified the problem, ordered the part and installed it"
melvyn L.
plantation, florida
"Carl Was on time, called to arriving. He did an awesome job! I was thrilled had good intentions of writing a letter of recommendation for him. He was like as Santa - spoke not a word - went straight to his work! Excellent - I was very happy with the service and yes, I would recommend and have recommended Service Experts to all I speak,"
mr mojzes M.
palm beach gardens, florida
"Had worked here previously. Very competent and professional."
mrs lewis L.
boynton beach, florida
mrs graham G.
miramar, florida
mr hayden H.
palm beach gardens, florida
"Very professional and efficient technician"
mr miller M.
west palm beach, florida
"Was very friendly and professional, plus wore his mask"
mr valente V.
palm beach gardens, florida
"Polite, professional and always courteous. Very concerned with following Covid protocols for safety. When routine service is provided it is done on time and thoroughly. When coils needed replacement things were explained and then service was delivered as planned."
sheri G.
delray beach, florida
"Very courteous and professional. Took time to explain everything without pushing me to just buy new products or services. Very respectful of my work from home schedule with timing and noise. Just very pleasant to work with all three of them. I would definitely request them again in the future. In previous visits, I have dealt with others who just pushed way to hard to get me to buy. New unit when one isnt needed yet. When I didnt agree, they then wanted to talk with my husband. I was honestly just using this as a last pre-paid service and was going to look for a new company. Instead the tech who came out to service my units (I cant remember his name, but he was awesome) and Eric focused on what I needed instead of just pushing too hard to sell me everything under the sun. Based on that we worked with you again to install an AC in the garage as a gift for my husband. Again, the technicians where very pleasant to seal with and didnt push sales hard. My confidence and faith has been restored and we are renewing our contract with you. The four of these guys really are wonderful and know how to work with customers."
mr cauley C.
north palm beach, florida
mrs waxman W.
deerfield beach, florida
"Carl was thorough and did an excellent job. He was professional and respectful."
mrs grosskopf G.
lake worth, florida
"Alex always does a great job."
mrs kress K.
jupiter, florida
"Polite, clean and knowledgeable. Answered all my questions, and were a joy to have around."
ambrose F.
port st lucie, florida
"Competent and personable technician."
mrs klimek K.
boca raton, florida
"Job well done. Thank you."
mr smith S.
lake worth, florida
mr chonigman C.
west palm beach, florida
mrs york-davis Y.
wellington, florida
"Always great service"
timandra G.
west palm beach, florida
"The service technician was very respectful, informative and efficient."
mrs nebel N.
juno beach, florida
"Scott efficientvand also very personable."
mrs hoffer H.
palm beach gardens, florida
"He was so nice and so knowledgeable, he really spent time explaining everything to me. He was on time. He really did a great job!"
mr schobel S.
key biscayne, florida
mr garcia G.
boca raton, florida
mr gallagher G.
lake worth, florida
"service tech was great !"
mr miller M.
west palm beach, florida
"The technician was very professional, polite and informative. He took the time to explain how to operate the new piece of equipment he installed"
mary M.
hypoluxo, florida
"Alex is a very experienced technician and does everything right! He engages with the customer and develops a rapport, putting the customer at ease. He answers all questions and leaves assuring the customer that all is working well."
mrs davidman D.
palm beach gardens, florida
mr m martin M.
west palm beach, florida
"Fast friendly service! You consistently been there every time Ive called. Thank you!"
mrs franko F.
palm beach gardens, florida
ellie R.
delray beach, florida
dr king K.
boca raton, florida
"Lucky was very helpful, informative and professional. He answered all my questions in a knowledgible and courteous manner."
mr huff H.
cooper city, florida
"always very professional"
charles L.
west palm beach, florida
"The techs that performed my unit replacement were very courteous, performed their work in a professional manner, and respected my property the entire time. Excellent service!"
marguerite T.
port st lucie, florida
"Scott was very friendly and professional. He answered my questions. Scott made sure he wore protective equipment, which I appreciated in view of Covid 19."
mrs hughes H.
lake worth, florida
mrs dodge D.
port st lucie, florida
"Arrived on time, honest with assessment"
mrs martin M.
jupiter, florida
"Very good service and ease in making appointment. Service technician, Matt Krohn, really knows the A/c and I have the ultimate trust in his work."
mrs behar B.
west palm beach, florida
mr lancz L.
boynton beach, florida
"Carl was courteous and friendly. He told me what he was doing and when was done he told me that everything was in good working order."
mr hassell H.
north palm beach, florida
"On time great job"
mr coulter C.
palm beach gardens, florida
mr klein K.
delray beach, florida
"Professional technician"
dr gary C.
palm beach gardens, florida
"came early and finished everything quickly and efficiently."
mr klein K.
west palm beach, florida
"He did a good job in a reasonable amount of time plus ordered a new frame for the filter"
mrs rosenberg R.
west palm beach, florida
"Raul Noya very professional"
mrs cardozo C.
palm city, florida
"Technician did not do his job. Just came to see the AC frozen and left without fixing the problem. I had to call another AC company to come fix the problem."
mrs labovitz L.
palm beach gardens, florida
"Mark was usual competent, patient, and pleasant self."
mr mislowsky M.
west palm beach, florida
"Pleasant service rep and knew his job , well done"
charles S.
west palm beach, florida
"Scott is an excellent tech who has serviced my unit several times"
debra J.
north palm beach, florida
"On time and very helpful"
donna F.
jupiter, florida
"He did a very thorough job, Very excellent work."
joyce B.
jupiter, florida
"Jeff was on time, very courteous and I think he fixed my problem."
mrs hernandez H.
palm beach gardens, florida
"The young man was pleasant and knowledgeable"
craig C.
port saint lucie, florida
"prompt response to the problem. went the extra mile to keep up up and running due to lack of a direct replacement thermostat"
dr dardano D.
boca raton, florida
mr fedyniak F.
pembroke pines, florida
mrs white W.
west palm beach, florida
stephen B.
coconut creek, florida
"Very knowledgeable technician. Also very thorough."
mr baratto B.
delray beach, florida
"Mr Losada was very effective in explaining my needs, and the two young men who installed my new unit were very experienced and professional."
mr clark C.
palm beach gardens, florida
"YOU HAVE ALWAYS DONE A GREAT JOB FOR ME.....THANK YOU."
mr mayro M.
delray beach, florida
"Jack was diligent and kept me fully informed which was Important to me since I could not be present"
mrs golembreski G.
cooper city, florida
"He said it was the motor and it had to be replaced. We would be called when the part arrived or we should call by Friday. No call by Friday. I called and was told she would email the parts department and call me back. No call back. I called back 4 hours later and she had to call me back again. Then she told me the part would be in Monday would Monday 9-11 be good. I should not always be the one having to call."
dance O.
palm beach gardens, florida
"I was very pleased with the speedy service and how easy it was to get everything done. The price was great as well."
mr deleo D.
lake worth, florida
"The Tech was clueless of what was to be done at first. He was more concerned that we put the last filter in and threw the box out then to check the filter. I had to ask him if he wanted to look at it. He asked me to adjust the thermostat. Never was asked that before. I feel since we enrolled in the "Advantage Program" we have be receiving inferior service. We even had a house flood because of a faulty valve which the Tech should have seen. I was totally displeased with this Tech. Please order new filter for the system. My husband told the office but we still have not received them yet. We have been your customer for years and were extremely happy but this service was a nightmare. Thank you. Fran DeLeo"
mrs plescia P.
palm beach gardens, florida
"Quick service, technician was excellent and knowledgable. In addition, he was very courteous and professional."
mr manela M.
coral springs, florida
nancy S.
boynton beach, florida
"I was told the compressor was bad and would need to replace for $2000. I asked how much is a new system? They sent Juan who quoted me $145 mo for 10 yrs. Outrageous. I called another co and they said the breaker was tripped. Tightened some screws and it has been working fine."
lisa R.
boynton beach, florida
mr caffrey C.
jupiter, florida
"Professional, courteous, and friendly. Quick response."
brian H.
juno beach, florida
"On a Sunday, he arrived and was Polite, on time, explained everything that was wrong and what is would take to fix the issue, then called the next morning to let me know he was picking up the required parts and was then headed my way. Problem was resolved, system cleaned and working perfectly. Couldnt ask for more."
justin H.
lantana, florida
"Technicians worked efficiently and sales rep was very patient"
mr rosenstein R.
palm beach gardens, florida
"He was clear and seemed HONEST . Rare"
mr lashenka L.
north palm beach, florida
"You guys are always courteous and knowledgeable."
florence P.
tequesta, florida
"He was courteous and checked out the A/C as needed"
robert G.
jupiter, florida
"Technician was polite and pleasant"
harry I.
boynton beach, florida
"Excellent service rep in Alex"
mr volpe V.
jupiter, florida
"Scott was exceptional. Very happy with his work."
kevin G.
royal palm beach, florida
"The tech was very thorough in his analysis of the problem. He kept us informed of his findings."
mrs courtney C.
north palm beach, florida
"Very thorough and explained what was done"
paige M.
jupiter, florida
mrs ulrich U.
jupiter, florida
"Every 5 days the Guest Bedroom HVAC freezes to a solid block of ice that takes 24 hours to thaw and floods the floor with water. The unit was installed November 2020 and froze up 11/15 . 11/20 and 11/25."
mrs wilson W.
coral springs, florida
"Jose a s Carl were great during maintenance and the gentlemen who installed the new a/c unit were so amazing. all professional. all knowledgeable."
brendan J.
lake park, florida
"Quick and competent service. Didn't try to sell me on services that I don't need nor would I buy."
mr rodolitz R.
boca raton, florida
"Alex knew what he was doing"
lisbeth J.
palm beach gardens, florida
mr martin M.
lake worth, florida
richard M.
palm beach gardens, florida
"Second time responding to survey. Simply....I will not deal with a company that marks up parts 100% in order to offer a 20% discount."
mrs sherr S.
boca raton, florida
"Great effort"
mary M.
hypoluxo, florida
"Tech Alex takes care of everything when he services the units. He explains what he is doing and why he is doing it."
mr curtis C.
palm beach gardens, florida
annette S.
tamarac, florida
"Very professional"
mr velez V.
plantation, florida
"Excelente service"
mr antoine A.
singer island, florida
"Jeff followed up with me as soon as service was completed."
dr M.
jupiter, florida
"Both service techs were very nice as were all staff however the problem was diagnosed as a bad thermostat (Trane XL850) There was no follow-up re: repair or replacement and when I called, the replacement cost for parts alone was $700 with a 20% discount for a final of $564 for the thermostat. A quick check on line showed the thermostat available at multiple retail sellers for $350 including tax and overnight shipping. Comparing apples to apples, I feel a 100% parts mark-up (Retail $350 to Retail $700 before "discount") is not satisfactory and is something I would be extremely cautious about with future repairs. We have four properties that were formerly handled by H & N Air Conditioning (residential and commercial) and we are, now, uncomfortable contracting for future service."
mr sears S.
palm beach gardens, florida
"Service was amazing!!!"
mr garcia G.
jupiter, florida
"Quick and accurate service"
mr cumello C.
coral springs, florida
"I called twice and both times was told someone would call back and they never did. After 20 years with you i am shocked at this lack of respect"
mrs usuriello U.
pompano beach, florida
"I had scheduled an appointment for Thursday 11/19/20 between 8-10. Michael, the service technician didn't get to my house till after 1:00. I called numerous times. The 1st time at 10:15 I was told the technician was running late but was on his way. That was a lie. Then I called again & after being placed on permahold was disconnected. No one called me back.That really irritated me. Then I called again & someone told me Michael was on his way & I asked to speak with a supervisor. I was told that Michael was a supervisor but the representative said she would have someone call me. No one called me. I've been a customer for over 15 years & I don't believe that's the way to keep customers. So disappointed."
mr hoyt jr J.
greenacres, florida
mr norris N.
boynton beach, florida
"Excellent job as always"
mr norris N.
boynton beach, florida
"As always Alex was great"
mr chern C.
weston, florida
"Nice Effective Patient"
mr taback T.
palm beach gardens, florida
"work was done and respect for home"
dr litwin L.
wellington, florida
"Tech did not solve problem, and was argumentative. I told him to get out.....i never want him in my house again"
sanford G.
delray beach, florida
ms jotic J.
fort lauderdale, florida
mr apilungo A.
boynton beach, florida
todd R.
jupiter, florida
"The technician showed up on time and did a thorough job, all the while being professional and courteous."
mr skolnick S.
west palm beach, florida
"botched coil repair, repeated request for manager to call (never done), poor communication between office and techs different tech on 5 occasions in 4 wks"
mrs mehler M.
wellington, florida
"Very knowledgeable"
ben G.
jupiter, florida
serena S.
palm beach gardens, florida
mrs price P.
riviera beach, florida
carlo C.
jupiter, florida
"Very professional"
mrs graney G.
jupiter, florida
"Need to tell you my Condo caretaker was at my condo when this visit was done. She told me the technician was there. She told me he was very thorough."
graham K.
boca raton, florida
mrs susan S.
west palm beach, florida
"Allan was very quick to assess the problem and did what he felt was the appropriate "fix'."
ms naessil N.
atlantis, florida
"Arthur did everything beautifully"
mrs sweet S.
boynton beach, florida
"Professional and efficient"
david Y.
greenacres, florida
"Alex has serviced our unit for many years. He is clean, courteous and knowledgeable."
mr devaney D.
lake worth, florida
barbara K.
palm beach gardens, florida
"Repair was done quickly. Tech was very pleasant. I wish he could have helped me with problems with the thermostat app."
joseph A.
palm beach gardens, florida
"The technician worked diligently to make sure our A/C system was serviced and working properly."
ilia S.
sunrise, florida
"The technician was very good"
mrs davis D.
hobe sound, florida