What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your West Palm Beach home and you have no idea what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do can add another level of anxiety. Not to worry! Service Experts Heating & Air Conditioning is here to inform you on the general A/C system repair process so you’ll be ready when an expert air conditioning service technician needs to come out to your house.

It Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not just a thermostat settings issue. The technician will check that the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the air conditioner. A faulty or wrongly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They may set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The technician will then likely request to see the air conditioning equipment. Similar to a doctor, the technician will commence their trial and error diagnosis process. There are multiple variables that could be the culprit of an A/C system that isn’t running properly, and it’s up the repairman to inspect all the possible sources starting from the most usual issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will likely check the air filter to verify it’s not blocked or needs to be replaced. They will check the A/C system’s refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is suitable for the size of your house, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the AC technician has diagnosed the trouble, he should explain all your choices to you. The conversation will typically start with the service tech explaining what the problem is, what part (if any) went out, how or why it failed, and how that part makes your AC operate.

The repairman will then go into your courses of action, which will include swapping out the part and resolving the trouble, but could also entail upgrading parts of the AC system, the air conditioner itself, or your complete heating and AC system. In particular cases, it may make more sense to buy a complete new heating and cooling system, especially if the air conditioner is past its prime, or likely to break down again and end up costing you more for A/C system repairs by the time it’s all said and done. The technician will go over how much time, effort, and cost it will take to resolve the trouble.

The repairman may at this point explain what could have been done to prevent the problem or part failure and how to keep a future issue from occurring. This typically includes seasonal maintenance, which not only helps stop an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert air conditioning repair businesses will offer a yearly service plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will discuss the process for repairing the failed part or correcting the problem. If you determine that air conditioning repair is better for you than investing in an AC system upgrade, the repairman will order any parts necessary and set up your next appointment to fix the A/C system. Or, if the part needed is already handy on their van, they will go ahead and start the air conditioner repair work with your approval.

Remember that throughout West Palm Beach your system is in good hands with Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever think of any questions about your AC or what to expect with your AC repair, give us a call day or night at 561-629-1826 and we’ll be happy to discuss the process.

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