Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Last month, Service Experts Heating and Air Conditioning of Raleigh got a call from a wonderful man named Jimmy from the Raleigh community who told us about a special project he was working on for his neighbor Kyla.

Kyla Tracy is a sweet nine year-old girl who was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She uses a wheelchair to move around and her residence was not wheelchair accessible, mostly because of the size of the chair. When Jimmy became aware of the problem, he thought about remodeling the Tracy family’s house to make it fully wheel-chair compatible. Unfortunately, due to the age of the home, it was going to be a bigger job than he realized. Looking for another way, Jimmy opted to try transforming the Tracy family’s carport into a wheelchair accessible living area, which would contain Kyla’s own bedroom, bathroom, playroom, and kitchenette.

Excited, Jimmy began calling local home service groups, including building supply companies, plumbers, and electricians and everyone said they would be honored to help and contribute services and supplies. He contacted Service Experts of Raleigh for the heating and AC part of Kyla’s new apartment. Our Service Experts employees went to Kyla’s home to learn more about the renovation and were in awe of how smart and sweet Kyla was and they knew they had to be involved.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 heating and AC system for his daughter’s new living area, but with the generosity of Lennox and RE Michel, Service Experts of Raleigh was able to present Kyla’s family a bill that said:

“We are honored to present you with a full HVAC (heating and air conditioning) system free of charge as long as we can all have a hug.”

The employees at Service Experts of Raleigh were humbled to help provide such an incredible girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. The work isn’t done yet, though. The Tracy’s are working to purchase a wheel-chair accessible automobile to better transport Kyla and her family. To read more or to donate to Kyla’s van, please click through to their GoFundMe account.

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